Senior IT Manager leading AI - first operations, identity, endpoint management, and zero - trust access at Zapier, an automation platform. Building a globally distributed IT organization supporting enterprise growth and remote employees.
LP
ServiceNow Solution Architect
Posted via LinkedIn Recruiter (not a company profile)
Posted 3 days ago
About the role
- Seeking a ServiceNow Solution Architect with 15+ years IT experience for a remote contract role in Canada. Must have expertise in ServiceNow AI, ITSM, and workflow optimization.
Responsibilities
- As a ServiceNow Solution Architect, you will be responsible for designing scalable governance models, auditing ServiceNow workflows, and driving transformation initiatives. You will collaborate with stakeholders and technical teams to optimize ServiceNow capabilities including AI features like Now Assist and Predictive Intelligence.
Requirements
- 15+ years of overall IT experience with recent experience as a ServiceNow Solution Architect. Hands-on experience with ServiceNow AI capabilities including Now Assist, Predictive Intelligence, Virtual Agent, and workflow automation. Strong expertise in ServiceNow ITSM, Flow Designer, Service Catalog, CMDB, and Workflow Design. Proven experience auditing ServiceNow tickets, workflows, and business processes. Experience identifying redundant, duplicate, and obsolete workflows, with recommendations for consolidation and standardization. Experience designing scalable governance models and zero-touch service management strategies. Strong understanding of ITIL processes, service management, and enterprise platform optimization. Experience collaborating with business stakeholders, architects, and technical teams to drive ServiceNow transformation initiatives. Excellent communication, presentation, and stakeholder management skills.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
IT Administrator supporting SMB client systems, networks, servers, and applications for SysGen’s managed services business. Troubleshooting environments and delivering onsite and remote technical support across Western Canada.
IT Technician remotely supporting Blue Mantis clients with hardware, networks, servers, and cloud migrations. Traveling to customer locations when onsite troubleshooting is required.
Power BI administrator securing and governing TD’s enterprise analytics platform. Managing Premium capacities, access, refreshes, automation, and compliance for a major North American bank.
Technical Customer Support specialist troubleshooting Sync’s cloud storage and file - sharing platform. Resolving technical, account, and billing issues while collaborating with product and development teams.
LP
Senior Identity & Access Management (IAM) Consultant
LinkedIn Recruiter Post
Senior IAM Consultant needed for 8 - month contract in Toronto. Must have 10+ years IAM experience and 4+ years with Oracle IAM Suite Plus.
LP
Senior Test Lead / Quality Assurance Lead
LinkedIn Recruiter Post
Senior Test Lead needed for 8 - month contract in GTA. Must have healthcare interoperability (HL7/FHIR) and automation (Playwright) experience.
Technical support specialist helping clinicians use Nestmed’s AI healthcare documentation platform. Troubleshooting high - volume support issues and escalating product insights to engineering.
IT support technician supporting applications, equipment, servers, and technical processes for Desjardins, North America’s largest cooperative financial group. Training users and resolving operational incidents.
LP
Technical Architect – Guidewire
LinkedIn Recruiter Post
Urgent contract role for a Technical Architect with Guidewire expertise in Markham, ON. Requires 10+ years experience in Guidewire implementation and technical leadership.