strategic Chief of Staff (Senior Manager)

Posted via LinkedIn Recruiter (not a company profile)

Posted 2 months ago

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Hiring a strategic Chief of Staff (Senior Manager) for TELUS CX PMO team. High-visibility role driving operational cadence, executive storytelling, and governance.

Responsibilities

  • This is a high-visibility, influential individual contributor leadership role acting as the ultimate force multiplier for our leadership team and the operational backbone of a 70+ person organization. Responsibilities include running the operational cadence (planning, priority tracking, quarterly business reviews), owning senior executive reporting (ELT/CEO briefings) and the master CX performance scorecard, governing capital deployment/benefits realization, leading critical cross-functional special projects, and driving decisions and accountability across functional managers through standards and collaboration.

Requirements

  • 7+ years in strategy, operations, program management, or Chief of Staff roles (matrixed enterprise experience preferred). Proven track record of producing executive-ready briefings, presentations, and scorecards. Comfort with financial governance, capital tracking, and core operational metrics (like FCR). Exceptional judgment, strong bias for action, and ability to influence without authority.

Job type

Contractor

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Linkedin Recruiter PostOntario

Report this job

Found something wrong with the page? Please let us know by submitting a report below.