Hiring a Surveillance Technical Support Analyst in Halifax to support production surveillance platforms and dependent applications.
Responsibilities
The ideal candidate will have demonstrated expertise in ITIL Incident Management, Problem Management, and Change Management principles. Proficiency in RHEL, Unix, Linux, and Windows environments is essential, along with scripting capabilities in Perl, Bash, Python, PowerShell, and batch scripting. Key responsibilities include identifying and communicating critical enhancements while proactively surfacing risks and business issues through JIRA, maintaining advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications, and developing a thorough understanding of key surveillance objectives and translating them into effective technical solutions that align with business needs.
Requirements
Demonstrated expertise in ITIL Incident Management, Problem Management, and Change Management principles. Proficiency in RHEL, Unix, Linux, and Windows environments. Scripting capabilities in Perl, Bash, Python, PowerShell, and batch scripting.
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