Senior Project Manager leading complex digital and agentic AI delivery for APPLY, an Agentic Customer Experience partner serving major consumer and entertainment brands.
About the role
- J&M Group is hiring a Test Manager for a contract role in Toronto, ON, focusing on Microsoft Dynamics 365 CRM and CCaaS testing. Mandatory background check and Canadian work eligibility required.
Responsibilities
- Lead and manage testing efforts for Microsoft Dynamics 365 CRM and Contact Center as a Service (CCaaS) implementations, including test planning, strategy, data migration testing, and end-to-end testing.
Requirements
- Experience in Microsoft Dynamics 365 CRM, Microsoft Dynamics CRM, Dynamics 365 Customer Service, CCaaS, CRM Testing, Test Management, Test Planning & Strategy, Data Migration Testing, End-to-End Testing. Must be eligible to work in Canada and pass a mandatory background check.
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Degree requirement
No Education Requirement
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