Enterprise partner marketing manager generating pipeline for Docebo’s AI - powered learning platform. Leading regulated - industry campaigns, ABM programs, and partner - driven field events.
About the role
- Community Account Coordinator managing social engagement, content, and reporting for a Toronto digital agency. Supporting lifestyle, beauty, and consumer brands across major social platforms.
Responsibilities
- Monitor all designated social media channels daily, including a once-every-24-hours weekend check
- Engage reactively and proactively on client social media channels
- Coordinate and build client communities while maintaining brand tone of voice
- Provide weekly updates on community engagement, content performance, and competitor/industry trends
- Post and schedule content across Instagram, Facebook, TikTok, Pinterest, LinkedIn, and other platforms
- Contribute community engagement and content performance KPIs to monthly and quarterly reports
- Support client content creation, including graphics, TikTok/Reels, UGC sourcing, paid social content, and digital assets
- Execute 1Milk2Sugars and Doubleshot social media calendars and content creation
- Participate in content shoots through shot-list creation, prop/model sourcing, and on-site assistance
- Proofread all copy for spelling and grammatical accuracy
- Participate in social media strategy brainstorming and presentation preparation
- Attend team, supervisor, and client status meetings
- Track deadlines and help manage priorities and daily tasks
- Monitor social media platform updates and share developments with the team
- Identify workflow inefficiencies and propose solutions
- Track client hours using TMetric
- Attend in-person meetings, conference calls, and occasional after-hours events
- Perform research, miscellaneous duties, and projects as required
Requirements
- Bachelor's degree or similar in Marketing, Communications, or a similar field
- 1–3 years of experience in graphic design and/or social media content creation
- French-English bilingual is an asset
- Ability to manage multiple client accounts and report on them
- Ability to create content for lifestyle, beauty, and consumer brands
- Strong knowledge of social media platforms, changes, and trends
- Impeccable organization skills and ability to meet deadlines
- Ability to adapt to the changing digital environment
- Strong numerical ability for reporting and analyzing statistics
- Mastery of English, oral and written
- Ability to write persuasive, grammatically correct, and effective copy
- Strong interpersonal communication skills and confidence presenting ideas to clients and upper management
- Portfolio mandatory with application
Benefits
- Health, vision, and dental benefits after three months for full-time permanent employees
- Merit and bonuses after one year
- Flexible hours with hybrid options
- Paid Christmas shutdown break
- Premium Calm app subscription
- Access to Perkopolis
- Work from anywhere after one year
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