Director of Control Testing overseeing control testing reporting and operations at RBC. Leading a high performing team and integrating AI and digitization into workflows.
About the role
- Senior Product Manager overseeing ecobee’s Smart Security business and leading cross-functional teams. Responsible for product initiatives focused on customer experience and service growth.
Responsibilities
- own and execute product initiatives focused on service growth and customer experience
- contribute to the development of integrated device + service experiences
- partner with cross-functional teams to deliver product improvements across both digital experiences and device interactions
- drive product discovery efforts
- define clear product requirements and success metrics
- analyze product performance and customer behavior
- support go-to-market efforts
- collaborate closely with device teams
Requirements
- 4–7+ years of product management experience
- strong foundation in digital products, services, or growth-focused roles
- demonstrated ability (or strong interest) in working across both services and devices
- proven experience designing, launching, or evolving subscription models
- strong cross functional leadership skills
- demonstrated ability to make trade offs between customer value, revenue, compliance, and operational complexity
- strong analytical skills
- comfortable working in a fast-paced, ambiguous environment with evolving priorities
- growth mindset – eager to learn, take on new challenges, and expand scope over time
- experience working on hardware or device-integrated products is a bonus.
Benefits
- medical, dental and vision plans
- life, long-term disability, flexible spending and health savings accounts
- accrued paid time off
- paid Holidays (10 for Ontario, 11 for British Columbia)
- RRSP retirement benefits
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