Senior SAP APO Consultant ensuring stability of planning processes and operational support for Canada. Responsible for integration monitoring and incident resolution.
About the role
- Senior SAP SD Consultant supporting Order-to-Cash processes in a global environment focused on Canada. Responsible for L2/L3 support, incident management, and functional advancements.
Responsibilities
- Atuação em suporte L2/L3 de SAP SD
- Gestão e resolução de incidentes dentro de SLA
- Análise de causa raiz e prevenção de recorrências
- Suporte a melhorias, testes e deploys
- Monitoramento de interfaces, IDocs, EDI e integrações
- Atendimento a usuários de negócio e times globais
- Suporte funcional em pricing, billing, rebates, crédito, tax, shipment e route settlement
- Interface constante com equipes ABAP, Basis, FI, MM e Integração
Requirements
- Consultor SAP SD Sênior com experiência em suporte AMS/produção
- Forte conhecimento de OTC
- Pricing, Billing, Rebate Processing, Route Settlement/DSD, IDocs/EDI
- Integrações FI/MM
- Inglês avançado
- Experiência em troubleshooting, RCA, sustentação L2/L3 e ambientes com SLA
Benefits
- 100% Remoto
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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