AI Engineering Lead responsible for infrastructure and development of AI agents in product analytics. Managing tools, standards, and governance for a team supporting 60+ products.
About the role
- Analytics Lead developing comprehensive analyses and data solutions for Affirm's Revenue team. Partnering with stakeholders to drive strategic decisions and optimize performance across segments.
Responsibilities
- Optimize decisions and execution with analyses, and communicate to internal and external stakeholders
- Partner with our Strategic Alliances and Client Success Teams as the data SME for respective Revenue segments and merchants.
- Create business cases, insights, and dashboards as well as handle experiments to engage Affirm’s external merchant base; demonstrating Affirm’s value proposition and product performance.
- Create internal analyses to assess Revenue performance, drive recommendations, and inform critical decisions; using insights to serve segment strategy and execution.
- Standardize common use cases, provide the analytics infrastructure, and automate analyses and dashboards to scale decisions and execution within Revenue and with top external merchants.
- Define KPIs, performance benchmarks, and methodologies, including identifying and working with unstructured and structured data sources (in-house and third-party) to enable solutions and generate actionable insights.
- Provide project and analytics guidance to a cross-functional team, acting as the analytics point of contact.
- Propose, monitor, and contextualize experiment design and execution to drive optimizations of Affirm’s GTM efforts, empirically quantify the value of Affirm to our prospective merchants, and upsell enhanced offers to existing merchants.
Requirements
- 5+ years of experience in an analytically-driven role (consulting, finance, analytics, etc).
- Strong working knowledge of SQL, data visualization tools (e.g. Sigma, Looker, Tableau). Understanding or a demonstrated aptitude to learn Python is a plus.
- Exceptional problem-solving skills, including ability to operate in ambiguity and establishing analytical frameworks to apply to business problems.
- Ability to create structure in ambiguous situations, such as aligning stakeholders, or choosing the most impactful data to drive decisions.
- Ability to communicate effectively, and craft compelling narratives to influence business and technical stakeholders across all levels of the organization, internally and externally.
- Strong organization and execution skills, including ability to operate independently and drive multiple strategic initiatives simultaneously to drive business goals.
- Prior track record in building successful cross-functional relationships with partners internally and externally.
- Self-starter and a track record of successfully driving projects from end to end (from building strategy to implementation).
- Passion and drive to disrupt both the retail and lending industry for the better.
- Enough laziness to find a faster way to do your least favorite tasks.
- Humility and a team player - you go out of your way to help teammates.
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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