About the role

AI Engineering Lead responsible for infrastructure and development of AI agents in product analytics. Managing tools, standards, and governance for a team supporting 60+ products.

Responsibilities

Own the Shared Infrastructure: Build and maintain shared assets our analysts build on
Build Agents: Develop production AI agents from prototypes
Own Evaluations and the Definition of Done: Define production standards for AI work
Close Pipeline Gaps: Diagnose data and infrastructure gaps and drive closure
Set the Build Standards: Manage build artifacts and repository conventions
Make Builders Better: Teach infrastructure use to analysts
Governance and Compliance: Navigate AI governance landscape for the team
Scale Adoption Across the Team: Ensure tools are findable and usable
Interface Outward: Represent the team in organizational AI conversations
Keep Production Agents Healthy: Establish monitoring for agents in production

Demonstrated personal investment in AI
2+ years of serious hands-on building with modern AI tooling
Fluency across AI assistants, coding in an AI development environment, patterns of agent design
Experience taking someone else's prototype and generalizing it into reusable infrastructure
Working knowledge of how to evaluate AI systems
Substantial experience building structure and programs that scale a capability across a whole team
Strong eye for detail and discipline to specify success before building
4+ years driving change across teams with senior stakeholders
5+ years in analytics or a closely related data discipline
Awareness of AI governance and compliance considerations
Project tracking and program coordination experience is an asset
Experience in or alongside product teams and SaaS experience are assets

Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office)
Flex My Way: Supportive workplace policies for personal and professional responsibilities
Career Development and Growth: Continuous learning and skill development programs
Industry Competitive Benefits: Flexible vacation, Mental Health Days off, retirement savings
Access to Headspace app, tuition reimbursement, employee incentive programs, resources for wellbeing
Globally recognized culture of inclusion and belonging