AI Software Engineer building model - serving, RAG, and AI - powered services for Snowflake’s enterprise data cloud. Toronto - based hybrid role shipping scalable systems used by organizations worldwide.
About the role
- Senior Partner Solutions Engineer providing technical leadership across partnerships at Affirm. Supporting cross-functional programs, driving business strategy and technical solutions in fintech.
Responsibilities
- Develop detailed project plans, including: solution design, timeline estimation, task break-down, and testing plan.
- Provide day to day support for technical questions from external partner stakeholders
- Develop integration support material and documentation for new products, rollouts and features
- Serves as an overarching SME and point of escalation for internal and external teams facing technical challenges
- Make recommendations on integration strategy, platform evolution, infrastructure, and tooling selection to optimize user experience
- Explore the business intersection between our commercial strategy and technical Partnership capabilities
- Contribute to the internal development of pertinent external documentation to strengthen the overall partnership experience
Requirements
- 4+ years experience in a Solutions Engineering, Partner Engineering, Sales Engineering, Technical Account Management, Solutions Architecture, or any other customer-facing engineering role
- Ability to read and understand multiple programming languages
- Experience with Ecommerce technologies and data models
- Experience and understanding of JSON, HTML, REST API, and Webhook technologies
- Familiarity with the following concepts: integrating UX elements w/ backend services, frameworks, and 3rd party developer APIs
- Experience with alerting and monitoring tools and applications
- Excellent verbal and written communication skills, strong project management skills, capable of influencing internal and external stakeholders to stay on schedule
- Passion and drive to change consumer banking for the better
- Nice to have: experience and understanding of various Partner Types (e.g. Ecommerce Platforms, Payment Processors, Payment Gateways, and Wallets)
Benefits
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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