Field Service Technician installing and maintaining NCR Voyix self - checkout and electromechanical systems for retail customers. Serving an assigned Quebec territory through customer - site service calls and repairs.
About the role
- Remote Service Engineer at Agilent providing post-sales technical support for analytical instruments. Troubleshooting, consulting, and identifying revenue opportunities through customer interactions.
Responsibilities
- Provide remote technical support via phone, email, and chat
- Troubleshoot Agilent hardware and software issues
- Consult on products and applications
- Create customer support articles and educational content
- Identify revenue opportunities through customer interactions
- Collaborate across departments for optimal customer experience
- May perform instrument repairs/refurbishments or accompany Field Service Engineers on site visits
Requirements
- Bachelor's or Master's degree in STEM field (or equivalent) such as analytical chemistry, or related life science discipline.
- Strong verbal and written communication skills
- Customer-focused mindset with logical troubleshooting abilities
- Proficiency with online tools, systems, and technologies
- Willingness to learn and take on challenges
- No prior work experience required.
- Background in Gas Chromatography, Liquid Chromatography, or Spectroscopy (preferred)
- French language proficiency (preferred)
- Post-graduate certification or relevant licensure (preferred)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
- Bonus eligibility
- Stock options
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Field Service Technician maintaining retail self - checkout systems for NCR Voyix, a unified commerce platform for retailers and restaurants. Installing, repairing, and servicing electromechanical equipment across an assigned territory.
Field Service Technician maintaining retail self - checkout systems for NCR Voyix. Performing installations, repairs, preventive maintenance, and customer service calls across an assigned Nova Scotia territory.
Field Service Technician installing and maintaining NCR Voyix electromechanical retail systems in Dildo, Newfoundland. Handling customer service calls, repairs, preventive maintenance, and system refurbishments.
Field Service Technician installing and maintaining retail self - checkout systems for NCR Voyix, a unified commerce and payments platform. Serving customers across an assigned Newfoundland territory.
Field Service Engineer installing, maintaining, and troubleshooting Alcon medical devices across Alberta, Saskatchewan, and Manitoba. Supporting hospitals and customers through field service, technical advice, and maintenance contracts.
Field Service Technician servicing ABB automation and medium - voltage equipment for mining and materials customers. Troubleshooting, commissioning, and supporting customer sites across Canada.
Service Engineering Specialist diagnosing New Flyer transit bus issues, developing repair instructions, and supporting field teams. Coordinating suppliers, testing, and corrective actions for reliable transportation products.
Field Service Technician repairing crawler cranes and deep foundation machinery for Liebherr - Canada. Diagnosing electro - mechanical systems and supporting customers at sites across Canada.
Field Engineer/Coordinator supporting PCL Construction’s Edmonton building projects. Coordinating quality, safety, quantities, schedules, and subtrade work.