DevOps Engineer supporting Air-Tech software and infrastructure across airline operations. Handling deployments, cloud resources, and automating critical processes in complex environments.
Responsibilities
Support the Air-Tech software and associated infrastructure within complex customer environments
Prepare, initiate, and monitor deployments of the Air-Tech software
Provision new customer cloud environments as required
Perform other environment maintenance tasks based on internal plans or requests from other teams
Streamline operations work through continuous improvement initiatives (such as automation, process improvement, remote monitoring, documentation, and others)
Diagnose environment or software problems by reviewing logs, configuration, and other details; and applying standard procedures, findings from internet research, and your own experience
Work with a wide variety of technologies
Take the lead on certain technical and process improvements
Manage, monitor, analyze, and document changes to client environments, following change management procedures
Help establish and follow processes and checklists, ensuring consistent results for routine and common tasks and ultimately automating where appropriate
Help improve our monitoring, alerting, environment maintenance, and provisioning tools
Collaborate with other Air-Tech teams, including Incident Management, Product, and Engineering
Participate in rotating on-call shifts
Learn and adapt quickly, advancing your skills and knowledge with support from your manager and the team
Requirements
At least 3 – 5 years of previous experience working within an IT operations, cloud operations, DevOps, or managed services environment
Highly self-motivated and self-directed with a passion for technology
Solid foundation working with Windows OS and/or Linux
Experience with AWS (especially EC2, S3, ECS, DataSync, and networking fundamentals with VPCs, subnets, security groups, etc.)
Experience with monitoring and alerting tools
Experience with one or more of the following:
---> Message broker / message queueing or similar systems, such as RabbitMQ, WebSphere MQ, Apache Kafka, ActiveMQ
---> NoSQL databases, such as MongoDB, DynamoDB, Redis
---> Relational databases, such as MySQL, Postgres
---> Remote monitoring and log automation tools
---> General IP networking fundamentals
Familiarity with an Infrastructure as Code (IaC) approach to provisioning and managing IT infrastructure is an asset.
Familiarity with CI/CD Pipelines and orchestration (ArgoCD)
Experience of scripting (PowerShell, JavaScript, …) and automation
Familiarity with security best practices in cloud environments.
Experience with airlines and related systems is considered an asset but not required. You will learn on the job.
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