About the role

Staff Product Designer leading enterprise, administrative, and consumer travel-product experiences at Air-tek, a Canadian software company. Scaling design systems, shaping product strategy, and mentoring designers in a hybrid Toronto team.

Responsibilities

Lead end-to-end design for complex enterprise, administrative, and consumer-facing product experiences
Translate product strategy, customer needs, and business goals into experience visions, user flows, and high-quality UI
Drive new products and major product capabilities from discovery through launch and iteration
Simplify complex workflows, information architecture, and systems into intuitive, efficient user experiences
Lead discovery, ideation, design critiques, workshops, and stakeholder alignment sessions
Create sketches, wireframes, prototypes, screen flows, interaction specifications, and polished presentations
Own and evolve scalable design-system practices, including Figma component libraries, digital asset management, atomic design principles, and design governance
Establish and improve design processes that increase product delivery velocity, quality, and consistency
Partner with engineers to ensure accurate implementation and identify practical, high-quality solutions
Advocate for users throughout the product lifecycle using research, usability insights, analytics, and customer feedback
Provide design leadership and mentorship to other designers
Contribute to product concepts, prototypes, and customer or prospect presentations supporting the company roadmap

8+ years of experience in software product design, UX/UI design, or a related discipline
Experience leading complex product design work from discovery through delivery
Experience designing enterprise/B2B software and consumer-facing digital products
Strong portfolio demonstrating interaction design, visual design, systems thinking, and problem-solving
Advanced proficiency in Figma, including scalable component libraries and design systems
Understanding of user-centered design, UX research, information architecture, interaction design, and accessibility principles
Experience influencing product strategy and aligning cross-functional stakeholders
Excellent written, verbal, and visual communication skills
Ability to work independently in a fast-paced, ambiguous environment while managing multiple priorities
Experience working in Agile product teams
Desire to continually learn, share knowledge, and develop design culture
Startup, scale-up, or high-growth product organization experience (nice to have)
Experience with complex enterprise platforms, workflow-heavy applications, or operational tools (nice to have)
Familiarity with WCAG standards (nice to have)
Familiarity with airline, aviation, travel, or passenger-services ecosystem (nice to have)
Experience using research, analytics, and customer feedback to inform product decisions (nice to have)
Active participation in Toronto’s product-design community (nice to have)