Product Design Co - op supporting Manulife’s enterprise design system. Creating accessible digital experiences, prototypes, and reusable components with cross - functional teams.
About the role
- Staff Product Designer leading enterprise, administrative, and consumer travel-product experiences at Air-tek, a Canadian software company. Scaling design systems, shaping product strategy, and mentoring designers in a hybrid Toronto team.
Responsibilities
- Lead end-to-end design for complex enterprise, administrative, and consumer-facing product experiences
- Translate product strategy, customer needs, and business goals into experience visions, user flows, and high-quality UI
- Drive new products and major product capabilities from discovery through launch and iteration
- Simplify complex workflows, information architecture, and systems into intuitive, efficient user experiences
- Lead discovery, ideation, design critiques, workshops, and stakeholder alignment sessions
- Create sketches, wireframes, prototypes, screen flows, interaction specifications, and polished presentations
- Own and evolve scalable design-system practices, including Figma component libraries, digital asset management, atomic design principles, and design governance
- Establish and improve design processes that increase product delivery velocity, quality, and consistency
- Partner with engineers to ensure accurate implementation and identify practical, high-quality solutions
- Advocate for users throughout the product lifecycle using research, usability insights, analytics, and customer feedback
- Provide design leadership and mentorship to other designers
- Contribute to product concepts, prototypes, and customer or prospect presentations supporting the company roadmap
Requirements
- 8+ years of experience in software product design, UX/UI design, or a related discipline
- Experience leading complex product design work from discovery through delivery
- Experience designing enterprise/B2B software and consumer-facing digital products
- Strong portfolio demonstrating interaction design, visual design, systems thinking, and problem-solving
- Advanced proficiency in Figma, including scalable component libraries and design systems
- Understanding of user-centered design, UX research, information architecture, interaction design, and accessibility principles
- Experience influencing product strategy and aligning cross-functional stakeholders
- Excellent written, verbal, and visual communication skills
- Ability to work independently in a fast-paced, ambiguous environment while managing multiple priorities
- Experience working in Agile product teams
- Desire to continually learn, share knowledge, and develop design culture
- Startup, scale-up, or high-growth product organization experience (nice to have)
- Experience with complex enterprise platforms, workflow-heavy applications, or operational tools (nice to have)
- Familiarity with WCAG standards (nice to have)
- Familiarity with airline, aviation, travel, or passenger-services ecosystem (nice to have)
- Experience using research, analytics, and customer feedback to inform product decisions (nice to have)
- Active participation in Toronto’s product-design community (nice to have)
Benefits
- New hires may be eligible to receive stock options
- Competitive salary
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