Nylas empowers businesses worldwide to unlock the true power of their communications data.
We simplify developers’ lives by enabling them to automate manual, repetitive, everyday tasks with little to no code.
Our platform drives brands to create unified and personalized experiences backed by customer insights.
Developers at innovative companies like Upwork, Wix, Freshworks, ClickUp, Lever, Dialpad, and Ceridian use Nylas to think big, innovate, and accelerate their time to market with best-in-class features.

Nylas

qa-engineer

Nylas is a developer-first platform that offers a unified API solution for building custom communication experiences seamlessly integrating email, calendar, and contact management. Its suite of APIs, including the Email API, Calendar API, Contacts API, and ExtractAI, simplify integration complexities, allowing developers to streamline workflows and enhance communication apps up to 40 times faster. Nylas serves various industries such as eCommerce, telehealth, real estate, and more, supporting scheduling automation, automated outreach, and intelligent data extraction. The platform is recognized for its reliability, secure integration, and significant time savings for engineering teams.

Nylas empowers businesses worldwide to unlock the true power of their communications data. We simplify developers’ lives by enabling them to automate manual, repetitive, everyday tasks with little to no code. Our platform drives brands to create unified and personalized experiences backed by customer insights.

Developers at innovative companies like Upwork, Wix, Freshworks, ClickUp, Lever, Dialpad, and Ceridian use Nylas to think big, innovate, and accelerate their time to market with best-in-class features.

• Build and maintain automated test coverage.
• Validate APIs and services.
• Perform user acceptance and exploratory testing.
• Automate browser-based workflows.
• Leverage AI to improve quality engineering.
• Integrate quality into the development lifecycle.
• Investigate and triage defects.
• Support release readiness.
• Collaborate across engineering teams.
• Help shape the future of quality engineering.

QA/UAT Engineer

QA/UAT Engineer ensuring quality in Nylas's API platform and customer-facing experiences. Balancing automation with hands-on product validation in a collaborative team environment.

sales-engineer

• Partner with Account Executives as the primary technical resource on net-new opportunities from discovery through contract signature.
• Develop and execute technical win strategies that identify risks early, build stakeholder alignment, and drive successful evaluation outcomes.
• Design and deliver tailored demonstrations, solution architectures, and technical presentations that connect Nylas capabilities to customer needs.
• Guide prospects through technical evaluations and proof-of-concept activities, helping them validate business and technical outcomes.
• Build lightweight proof-of-concept integrations, code samples, and demo environments that help prospects evaluate Nylas effectively.

Senior Sales Engineer, New Business

Sales Engineer driving technical success in the sales process for Nylas' APIs, focusing on new customer acquisition and technical evaluations.

developer-relations

• Represent Nylas at conferences, meetups, webinars, podcasts, and industry events
• Build relationships with developers, partners, customers, and influencers across the ecosystem
• Engage authentically in developer communities including Reddit, Hacker News, Dev.to, Discord, GitHub, X/Twitter, Stack Overflow, and emerging platforms
• Act as a public-facing technical ambassador for Nylas and help strengthen our presence within the developer community
• Identify opportunities for Nylas to participate in relevant industry conversations and trends
• Create high-quality technical content including blog posts, tutorials, videos, demos, presentations, sample applications, and code walkthroughs
• Monitor industry trends and conversations to identify opportunities for Nylas to contribute meaningful perspectives
• Develop thought leadership around APIs, AI agents, communications infrastructure, developer productivity, integrations, and emerging technologies
• Champion the developer experience across onboarding, implementation, and long-term adoption
• Gather feedback from customers, prospects, community members, and partners and translate it into actionable recommendations
• Advocate for improvements to APIs, SDKs, tooling, onboarding flows, and overall developer usability
• Create tutorials, quick starts, guides, workshops, and sample applications that help developers get value from Nylas quickly
• Build and maintain code samples, demos, and integrations across JavaScript, Python, and Go.

Senior Developer Advocate

Join Nylas as a Developer Advocate Engineer engaging with developers and communities while creating valuable content. Play a pivotal role in building trusted relationships and thought leadership in the API space.

solutions-engineer

• Engage with customers through their onboarding, implementation, launch/go-live, optimization, adoption and expansion journey, being their trusted Nylas technical advisor and partner.
• Lead technical discovery sessions with customers to understand business goals, workflows, integration requirements, and technical constraints.
• Translate customer requirements into best practice solution designs and implementation plans.
• Act as a trusted technical advisor throughout onboarding, validation, optimization and launch phases.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Review customer’s solution architectures, workflow designs, integration approaches, and provide Nylas best practice/advisory implementation recommendations.
• Provide support to customers as they configure, test, and validate solutions using Nylas’s products.
• Provide technical support/consultation and best practices on proof-of-concept engagements and paid Professional Services projects.
• Identify technical risks, dependencies, and blockers early and drive resolution.
• Collaborate with Engineering and Product teams on customer requirements, product gaps, and escalations.
• Triage customer escalations in partnership with Customer Success and Technical Support teams.
• Contribute to Statement of Work scoping, effort estimation, and delivery planning.
• Maintain accurate project documentation, implementation notes, and customer status updates.
• Track engagement progress, milestones, and customer outcomes.
• Improve repeatability by creating templates, playbooks, and reusable technical assets.
• Partner closely with Sales and Marketing, Customer Success, Tech Support, Product and Engineering teams.
• Support enablement efforts internally and externally.
• Share customer insights and technical learnings with the broader organization.
• Participate in process improvements that increase delivery quality and operational efficiency.
• Influence product direction through customer and delivery insights.

Senior Solution Engineer, Professional Services

Sr. Solutions Engineer collaborating across teams to deliver technical solutions at Nylas. Engaging with customers to optimize adoption of communications workflows and integrations.

product-manager

• Partner with leadership to define and execute the roadmap for the Nylas Connectivity Suite (Email, Calendar, Contacts), with a specific focus on unlocking AI utility that provide immediate value to our customers.
• Translate complex technical infrastructure into clear business value. You’ll be just as comfortable debating API architecture with engineers as you are discussing GTM strategy with Marketing.
• Gather deep insights from our developer community and enterprise partners. You’ll lead closed betas and feedback loops to ensure we’re building what the market needs before they even know they need it.
• Own the documentation and launch lifecycle. You’ll ensure that every release is high-quality, well-communicated, and sets a new standard for developer experience.
• Conduct research and validate assumptions to make high-velocity decisions—even when the data is messy or incomplete.

Product Manager

Product Manager focusing on the Nylas Connectivity Suite while enabling AI features for developers. Owning product lifecycle from discovery to launch with a customer-centric approach.

Nylas empowers businesses worldwide to unlock the true power of their communications data. We simplify developers’ lives by enabling them to automate manual, repetitive, everyday tasks with little to no code. Our platform drives brands to create unified and personalized experiences backed by customer insights. Developers at innovative companies like Upwork, Wix, Freshworks, ClickUp, Lever, Dialpad, and Ceridian use Nylas to think big, innovate, and accelerate their time to market with best-in-class features.

Nylas

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5 jobs found

QA/UAT Engineer

Nylas

Senior Sales Engineer, New Business

Nylas

Senior Developer Advocate

Nylas

Senior Solution Engineer, Professional Services

Nylas

Product Manager

Nylas