Alcon surgical sales associate driving Retina and Glaucoma product growth across Western Canada. Building surgeon relationships, executing territory strategy, and supporting customers in the field.
About the role
- Alcon surgical field sales associate supporting cataract and refractive technologies across Quebec. Partnering with ophthalmologists and surgical accounts through clinical education, territory planning, and consultative sales.
Responsibilities
- Partner with Surgical Account Managers to develop and execute account-specific business plans for hospitals, surgical centres, clinics, and ophthalmology practices
- Provide clinical and technical education on intraocular lenses, cataract and refractive procedures, and diagnostic technologies
- Support patient selection, biometry and power calculations, keratometry, intraocular lens selection, workflow considerations, and reimbursement-related questions
- Deliver product presentations and post-launch training
- Explain the clinical and business value of Alcon cataract and refractive solutions
- Provide practice-development services, including assessments, customer-service reviews, operational-efficiency and scheduling reviews, strategic planning, and marketing support
- Build and maintain customer relationships, identify training needs, and coordinate follow-up
- Develop territory plans and routing schedules for Montreal North, Southshore, Laval, Outaouais, and Abitibi
- Monitor account activity and KPIs, maintain CRM records, and complete administrative tasks
- Collaborate on regional marketing plans, product launches, continuing medical education, conferences, and customer events
- Work toward territory sales objectives and broader regional and national goals
- Travel throughout the territory and attend occasional evening or weekend events, conferences, meetings, and training
Requirements
- Bachelor's degree or equivalent post-secondary education
- 3–5 years of pharmaceutical, medical device, surgical, or healthcare sales experience
- Advanced written and verbal communication skills in both French and English
- Strong knowledge of cataract procedures, diagnostic testing, ocular optics, and the clinical use of intraocular lenses, or ability to quickly develop this expertise
- Strong presentation, consultative selling, negotiation, organization, and networking skills
- Demonstrated business acumen and analytical ability
- Ability to build credibility quickly with ophthalmologists and clinical teams
- Proficiency with Microsoft Office, including PowerPoint and Excel
- Experience using a computerized sales administration or customer relationship management system
- Ability to manage multiple priorities independently while collaborating across a broader sales and support team
- Valid driver's licence and ability to travel regularly within Montreal North, Laval, and Lanaudière
- Preferred: experience in ophthalmic surgical sales, cataract, refractive surgery, practice development, advanced-technology intraocular lenses, product launches, clinical education, or operating-room stakeholders
- Preferred: professional background as an optometrist, optician, ophthalmic technician, nurse, or another relevant eye-care professional combined with commercial experience
Benefits
- Work in a growing, innovative environment focused on improving sight and improving lives
- Focused development opportunities
- Collaborate with colleagues across sales, marketing, clinical, and customer-support teams
- Employment accommodation during the recruitment process
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