Alcon helps people see brilliantly.
As the global leader in eye care with a heritage spanning over 75 years, we offer the broadest portfolio of products to enhance sight and improve people’s lives.
Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors.
Our more than 25,000 associates are enhancing the quality of life through innovative products, partnerships with Eye Care Professionals and programs that advance access to quality eye care.
Learn more at www.alcon.com.

Alcon

outside-sales

Alcon is a leading company in the field of eye care, committed to innovating life-changing vision products. Their mission is to help people see brilliantly, enhancing their quality of life. Alcon recently introduced the PRECISION7® contact lens, a revolutionary one-week replacement lens designed to provide clear vision and comfort. With a strong emphasis on research and development, Alcon is dedicated to advancing eye health globally.

Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning over 75 years, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 25,000 associates are enhancing the quality of life through innovative products, partnerships with Eye Care Professionals and programs that advance access to quality eye care. Learn more at www.alcon.com.

• Achieve sales targets for specific accounts or territories across Retina and Glaucoma surgical portfolios
• Promote and sell Alcon products through various sales activities
• Develop relationships with retina and glaucoma surgeons, key opinion leaders, and high-volume users
• Discover and develop new business opportunities
• Execute a sales plan and strategy
• Frequently visit customers and provide necessary support
• Participate in and conduct events and meetings to update customers on products, services, and prices
• Create and maintain a customer database
• Conduct competitive market analysis to maintain Alcon's product market share and react to competition initiatives and clinical expertise, resulting in increased sales of Alcon Intraocular Lens
• Provide timely reports and ensure accurate documentation of sales activities and customer interactions according to company needs

Senior Associate, Surgical Field Sales – Retina and Glaucoma

Alcon surgical sales associate driving Retina and Glaucoma product growth across Western Canada. Building surgeon relationships, executing territory strategy, and supporting customers in the field.

field-engineer

• Provide technical advice to customers, including commissioning, installing, and testing products/equipment
• Perform corrective and preventive maintenance, improvements, system upgrades, and installations
• Establish and maintain high customer satisfaction
• Respond promptly to customer concerns and resolve quality assurance and medical safety issues
• Manage the daily schedule and maintain accurate, timely communication with customers, dispatchers, managers, and regional and cross-functional teams
• Complete administrative responsibilities accurately and on time
• Assist the sales team, clinical team, and internal team, including other on-site service representatives
• Manage inventory, maintain accurate records, and return unused and defective parts
• Promote and sell maintenance contract offerings and assist the sales team within the assigned territory

Field Service Engineer – Canada

Field Service Engineer installing, maintaining, and troubleshooting Alcon medical devices across Alberta, Saskatchewan, and Manitoba. Supporting hospitals and customers through field service, technical advice, and maintenance contracts.

• Partner with Surgical Account Managers to develop and execute account-specific business plans for hospitals, surgical centres, clinics, and ophthalmology practices
• Provide clinical and technical education on intraocular lenses, cataract and refractive procedures, and diagnostic technologies
• Support patient selection, biometry and power calculations, keratometry, intraocular lens selection, workflow considerations, and reimbursement-related questions
• Deliver product presentations and post-launch training
• Explain the clinical and business value of Alcon cataract and refractive solutions
• Provide practice-development services, including assessments, customer-service reviews, operational-efficiency and scheduling reviews, strategic planning, and marketing support
• Build and maintain customer relationships, identify training needs, and coordinate follow-up
• Develop territory plans and routing schedules for Montreal North, Southshore, Laval, Outaouais, and Abitibi
• Monitor account activity and KPIs, maintain CRM records, and complete administrative tasks
• Collaborate on regional marketing plans, product launches, continuing medical education, conferences, and customer events
• Work toward territory sales objectives and broader regional and national goals
• Travel throughout the territory and attend occasional evening or weekend events, conferences, meetings, and training

Senior Associate III, Surgical Field Sales – IOLs

Alcon surgical field sales associate supporting cataract and refractive technologies across Quebec. Partnering with ophthalmologists and surgical accounts through clinical education, territory planning, and consultative sales.

• Consult with Eye Care Practitioners to identify patient and practice needs
• Align Alcon products and services with unmet customer needs
• Grow sales by influencing customers to prescribe and recommend Alcon products
• Provide product and technical consultation on Alcon products and their appropriate use
• Develop structured territory strategies using account information, territory mapping, Salesforce.com call reporting, and Alcon sales data
• Create execution plans and routing schedules; plan and execute daily customer calls
• Maintain customer relationships, respond to requests within 24 hours, follow up on calls, and resolve issues
• Use analytical tools to develop business insights and customize the customer approach
• Collaborate on regional and local conferences and customer engagement opportunities
• Participate in conventions and educational events, including some evenings and weekends
• Conduct continuing education opportunities and manage all aspects of CE events
• Contribute to regional sales opportunities

Senior Associate, Vision Care Field Sales

Alcon field sales associate growing innovative eye-care product adoption among practitioners. Managing territory strategy, customer relationships, consultations, and regional sales opportunities.

• Perform corrective and preventive maintenance, make improvements, and carry out system upgrades and installations.
• Establish and maintain a high level of customer satisfaction.
• Respond promptly to customer concerns and resolve issues related to quality assurance and medical safety.
• Manage the daily schedule while maintaining accurate and timely communication with customers, dispatchers, managers, and regional and cross-functional teams.
• Complete all administrative responsibilities accurately and on time.
• Assist the sales team, clinical team, and internal team, including other on-site service representatives, as needed.
• Manage inventory, maintain accurate records, and promptly return unused and defective parts.
• Promote and sell maintenance contract offerings to customers and assist the sales team in selling maintenance contracts within the assigned territory, as needed.

Field Service Engineer – Alberta, Saskatchewan, Manitoba

Field Service Engineer providing technical support for advanced medical devices in Canada. Supporting product maintenance, installations, and customer satisfaction in Alberta, Saskatchewan, and Manitoba.

Alcon

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5 jobs found

Senior Associate, Surgical Field Sales – Retina and Glaucoma

Alcon

Field Service Engineer – Canada

Alcon

Senior Associate III, Surgical Field Sales – IOLs

Alcon

Senior Associate, Vision Care Field Sales

Alcon

Field Service Engineer – Alberta, Saskatchewan, Manitoba

Alcon