Agency partnerships manager scaling Richpanel's AI - native helpdesk through Shopify agencies, BPOs and CX consultants. Driving partner - sourced ARR, demos, co - selling and referral growth across North America.
About the role
- Partnerships Lead expanding Alternative Payments’ financial operating system for SMBs across North America. Building referral partnerships from cold outreach through activation and ongoing management.
Responsibilities
- Own the Partner motion end-to-end, from cold outreach through onboarding, activation, and ongoing relationship management
- Run structured activation sequences with new partners through active referral generation
- Represent Alternative Payments at key industry conferences and events
- Collaborate with internal Sales and Marketing teams to maximize partnership impact on new business
- Propose improvements and establish a repeatable partnership motion scalable across new ecosystems
- Mentor and support team members, sharing knowledge and fostering growth
- Aggressively expand the Partnership Program across North America
Requirements
- 4+ years of experience in SaaS sales and/or partnerships
- Proven track record in outbound sales motions, including cold outreach and pipeline generation
- Experience building relationships from zero
- Strong communication and relationship-building skills
- Emotional intelligence to develop complex, trust-based partnerships over time
- Proactive and highly organized mindset
- Ability to operate independently and solve problems without a playbook
- Eligible to work in Canada
- Regular travel required
- Nice to have: experience in FinTech, payments, startups, or similarly fast-moving environments
- Nice to have: entrepreneurial background or evidence of building something from scratch
- Nice to have: comfort representing a company at industry conferences and events
- Nice to have: track record of mentoring, leading projects, or driving organizational improvements
- Nice to have: comfort working in fast-paced, dynamic, and high-impact environments
Benefits
- Competitive salary tailored to experience, skills, and expertise
- Equity opportunities
- Unlimited PTO
- Flexibility when needed
- Yearly learning & development stipend
- Opportunity to lead meaningful, high-impact projects
- Collaborative and diverse team culture
- Internal growth and career development opportunities
- Supportive culture with shared learning and open communication
- Reasonable accommodation during the hiring process
Job title
Job type
Experience level
Salary
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Degree requirement
No Education Requirement
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