Senior Product Consultant shaping web products for APPLY, an Agentic Customer Experience partner for global consumer and entertainment brands. Defining strategies, requirements, roadmaps, and accessibility standards.
Responsibilities
Build and champion product strategies and vision throughout client engagements, and brief and inspire internal teams to deliver that vision
Retrieve and analyze feedback from customers, stakeholders, teams, and research methods to shape requirements, features, and end products
Create product plans and roadmaps with executive stakeholder buy-in
Prepare, review, present, and maintain product requirements documents covering client, business, UX, design, technical, and non-functional requirements
Organize product releases and priorities according to business value expectations
Define measurement plans and recommend ways to track product use and end-user impact using analytics tools
Ensure requirements are delivered to specifications, manage defects through resolution, and assess launch readiness
Recommend product-base and product-vision expansion based on data and research insights
Drive ROI through business and customer value using consultative recommendations
Build and maintain relationships with clients and third-party vendors
Requirements
Ability to identify projects, initiatives, and epics needed to achieve business results
Effective communication, facilitation, and expectation management skills
Ability to communicate technical concepts to non-technical audiences and translate business, UX, and design requirements into technical specifications
Experience with stakeholder relationship management
Experience with backlog management, sprint planning, and roadmapping
Ability to facilitate workshops to define approaches and align solutions
Understanding of Sports & Entertainment design
Knowledge of HTML and Next.js processes
Excellent understanding of accessibility requirements, specifically WCAG 2.2
High proficiency with accessibility assessment tools and software
Creative leadership, teamwork, and problem-solving abilities
Ability to work hours aligned to PT (Pacific Timezone)
Benefits
Modern tools, systems and approaches
Agentic Delivery opportunities across engagements with international brands
Inclusive and safe work environment
Generous training budgets and mentorship
AI and strategic upskilling focused on Agentic AI and critical human skills
Generous vacation policy
Flexible work arrangements, including remote, in-office, or a blend of both
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