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About the role

  • Senior Product Consultant shaping web products for APPLY, an Agentic Customer Experience partner for global consumer and entertainment brands. Defining strategies, requirements, roadmaps, and accessibility standards.

Responsibilities

  • Build and champion product strategies and vision throughout client engagements, and brief and inspire internal teams to deliver that vision
  • Retrieve and analyze feedback from customers, stakeholders, teams, and research methods to shape requirements, features, and end products
  • Create product plans and roadmaps with executive stakeholder buy-in
  • Prepare, review, present, and maintain product requirements documents covering client, business, UX, design, technical, and non-functional requirements
  • Organize product releases and priorities according to business value expectations
  • Define measurement plans and recommend ways to track product use and end-user impact using analytics tools
  • Ensure requirements are delivered to specifications, manage defects through resolution, and assess launch readiness
  • Recommend product-base and product-vision expansion based on data and research insights
  • Drive ROI through business and customer value using consultative recommendations
  • Build and maintain relationships with clients and third-party vendors

Requirements

  • Ability to identify projects, initiatives, and epics needed to achieve business results
  • Effective communication, facilitation, and expectation management skills
  • Ability to communicate technical concepts to non-technical audiences and translate business, UX, and design requirements into technical specifications
  • Experience with stakeholder relationship management
  • Experience with backlog management, sprint planning, and roadmapping
  • Ability to facilitate workshops to define approaches and align solutions
  • Understanding of Sports & Entertainment design
  • Knowledge of HTML and Next.js processes
  • Excellent understanding of accessibility requirements, specifically WCAG 2.2
  • High proficiency with accessibility assessment tools and software
  • Creative leadership, teamwork, and problem-solving abilities
  • Ability to work hours aligned to PT (Pacific Timezone)

Benefits

  • Modern tools, systems and approaches
  • Agentic Delivery opportunities across engagements with international brands
  • Inclusive and safe work environment
  • Generous training budgets and mentorship
  • AI and strategic upskilling focused on Agentic AI and critical human skills
  • Generous vacation policy
  • Flexible work arrangements, including remote, in-office, or a blend of both
  • Equal opportunity and inclusive workplace
  • Recruitment accommodations

Job type

Full Time

Experience level

Senior

Salary

$100,000 - $150,000 per year

Degree requirement

No Education Requirement

Tech skills

JavaScriptNext.js

Location requirements

RemoteCanada

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