Application Engineer Co-op Student maintaining and enhancing Salesforce platform for Guest Services at Arc'teryx. Collaborating with engineers to ensure platform stability and performance.
Responsibilities
Supporting the implementation of defined features on the Salesforce Service Cloud platform using out-of-the-box configuration and, where appropriate, custom development with Apex, Lightning Web Components, and Flows
Assisting with diagnosing and resolving bugs or defects to help maintain platform stability and functionality
Writing and maintaining unit tests with guidance from senior team members to support code quality and reliability
Providing regular progress updates to your manager and team members
Supporting user setup and configuration requests within the Salesforce Service Cloud platform
Collaborating with senior engineers and cross-functional team members to design, build, and deliver high-quality solutions
Participating in code reviews, applying feedback, and learning best practices for scalable and maintainable Salesforce development
Assisting in creating and updating technical documentation for implemented features, configurations, and support processes
Participating in Agile team ceremonies, including backlog refinement, sprint planning, daily stand-ups, and retrospectives
Building autonomy over time by taking ownership of assigned tasks from start to finish with appropriate support and guidance
Learning and demonstrating the Arc’teryx Leadership Code, particularly Lead Self, through curiosity, accountability, collaboration, and continuous learning
Requirements
You want to develop a solid understanding of core fundamentals in the Salesforce ecosystem
You are currently enrolled in a Computer Science, Software Engineering, Information Systems, or related technical program
You have a foundational understanding of object-oriented programming concepts
You have exposure to web development concepts, including HTML, CSS and/or JavaScript
You are familiar with relational databases, data models, APIs, or system integrations
You are dedicated to advancing your skills and growing as an engineer in the Salesforce space
You communicate clearly in writing and verbally, including sharing progress, blockers, and technical findings
You are curious and willing to learn new tools, platforms, and business processes
You are excited to work with a team and eager to learn the best practices in engineering and architecting solutions on the Salesforce platform
You enjoy building and continuing to evolve your knowledge of DevOps
You are eager to focus on a specific product sub-area and achieve mastery in that domain
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it.
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