Application Support Engineer in a hybrid role responsible for support of business - critical applications. Collaborating with clients and internal teams to resolve application issues and enhance system stability.
AE
Application Engineer – Corporate Services Technology
Posted 3 months ago
About the role
- Application Engineer managing Workday integrations at ARC’TERYX to enhance corporate technology ecosystem. Collaborating with teams to deliver scalable and reliable data flows across the organization.
Responsibilities
- Own the Workday-centric integration fabric that ties together our global corporate technology ecosystem
- Focus on Workday integrations, connecting to key downstream systems
- Partner directly with Product Manager and business teams to turn roadmaps into scalable, reliable integrations
- Co-design and deliver against the HCM roadmap, provide day-to-day support, and act as a trusted technical advisor to leadership
- Ensure Workday-centric integration landscape scales to meet the needs of a growing, global organization
Requirements
- 5+ years delivering and supporting enterprise integrations in complex corporate environments
- Capable of performing root-cause analysis on "Break-Fix" tickets when data doesn't land correctly in a downstream system
- Excellent communication and the ability to translate complex technical topics into relatable, simple points for non-technical partners
- Building robust error handling and monitoring, including self-healing mechanisms or proactive notifications for failed file deliveries
- Capable of conducting semi-annual regression testing of all existing integrations during Workday major releases (R1 and R2) to prevent breakage from new features or API changes
- Configuring Enterprise Interface Builder (EIB) for high-speed inbound/outbound bulk integrations (e.g., mass compensation changes, employee data loads).
- Capable of leveraging Core Connectors and pre-built templates for standard Workday-to-third-party connectivity
- Capable of creating calculated fields and business logic within Workday to support accurate data extraction for vendors.
- Capable of developing complex, custom integrations in Workday Studio (Eclipse-based) when EIB or Connectors are insufficient for high-volume, logic-heavy scenarios requiring advanced error handling, retries, or Java-like processing
- Capable of managing Workday security fundamentals: Integration System Users (ISUs), Integration System Security Groups (ISSGs), and domain permissions
- Capable of working with core formats and protocols: XML/XSLT/XPath transformations, SOAP/REST/WWS APIs, CSV/Fixed Width/JSON file handling
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