Bilingual Enterprise Solutions Architect

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About the role

  • Bilingual Enterprise Solutions Architect shaping pre-sales cloud and platform solutions for Arctiq’s managed IT services. Translating customer needs into secure, observable, automated architectures and delivery plans.

Responsibilities

  • Lead discovery and qualification discussions with customers to identify business challenges and technical requirements
  • Facilitate technical conversations and translate business needs into potential solutions
  • Generate solutions and assemble products and services to drive customer outcomes
  • Support sales conversations by answering product, architecture, and integration questions
  • Collaborate with vendors and account teams to validate products and build Bills of Material
  • Create Statements of Work that scope implementation services
  • Estimate levels of effort and align project expectations with engineering teams
  • Design, price, and position managed services; coordinate with the managed services team
  • Participate in project kick-offs to transition opportunities from sales to service delivery
  • Maintain customer engagement during service delivery
  • Track customer implementation success metrics and evaluate project outcomes
  • Assess financial outcomes for Arctiq and identify improvement opportunities
  • Stay current with emerging Platform Engineering technologies and trends
  • Share insights with customers and identify value-added services
  • Recommend engineering systems and platform orchestration approaches
  • Educate customers on security and governance best practices
  • Contribute to workshops, webinars, industry events, and technical forums
  • Build relationships across customer organizations, Arctiq, and the partner community
  • Guide sales teams in identifying and prequalifying Platform Engineering opportunities
  • Identify cross-selling opportunities
  • Improve internal processes and drive organizational innovation
  • Identify service delivery skills gaps and recommend training
  • Mentor engineering talent and contribute to knowledge sharing and communities of practice

Requirements

  • In-depth experience in pre-sales technical roles, solution architecture, or consulting within technology services
  • Demonstrated and applied experience establishing and delivering complex projects, with a track record of successful implementations
  • Relevant certifications in cloud platforms, cloud-native technologies, observability, security, DevOps, and/or FinOps practices
  • Ability to apply product thinking to technical solutions
  • Ability to communicate complex technical concepts clearly to diverse audiences
  • Strong interpersonal skills with the ability to build relationships at all levels
  • Proactive and strategic thinking with a customer-centric focus
  • Adaptability in a fast-paced environment with changing priorities
  • Fully bilingual English and French
  • Knowledge of multiple cloud platforms (e.g. AWS, Azure, GCP)
  • Understanding of cloud-native application deployment patterns
  • Proficiency with development tools and coding environments
  • Expertise in Infrastructure-as-Code tools and practices
  • Knowledge of GitOps practices and tools
  • Proficiency in DevOps engineering practices and platform orchestration
  • Understanding of continuous delivery methodologies using CI/CD pipelines and automation tools
  • Knowledge of application security principles and tools
  • Understanding of observability platforms and practices
  • Knowledge of service mesh technologies
  • Expertise in API management and security
  • Experience with observability platforms (e.g., Dynatrace)
  • Understanding of security and governance frameworks for modern platforms

Benefits

  • Equal opportunity employer
  • Inclusive work environment
  • Accommodations or adjustments throughout the interview process and beyond

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

AWSAzureCloudGoogle Cloud Platform

Location requirements

HybridMontrealCanada

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