Zip is the world’s leading intake-to-procure solution.
Providing a single platform for any employee to initiate a purchase or vendor request, Zip helps businesses gain clear and timely visibility across all purchases, while dramatically improving the employee experience.
The platform’s no-code configuration and intelligent workflows integrated across disparate systems enable businesses to automatically route requests for faster approval across finance, legal, procurement, IT, security and other teams.
Leading enterprises and high-growth startups like Databricks, Canva, Airtable, Roblox, Webflow and over 100 others use Zip to streamline their procurement processes while delighting their business users.

product-manager

Zip is an innovative AI-powered procurement orchestration platform based in San Francisco, CA. It specializes in streamlining the procurement process by providing solutions such as Intake-to-Procure and Procure-to-Pay, enabling organizations to automate purchasing requests, manage vendor relationships, and achieve better visibility into spending. Zip's comprehensive platform aims to enhance efficiency and reduce costs for businesses of various sizes across multiple industries, including life sciences, financial services, and technology.

Zip is the world’s leading intake-to-procure solution. Providing a single platform for any employee to initiate a purchase or vendor request, Zip helps businesses gain clear and timely visibility across all purchases, while dramatically improving the employee experience.

The platform’s no-code configuration and intelligent workflows integrated across disparate systems enable businesses to automatically route requests for faster approval across finance, legal, procurement, IT, security and other teams.

Leading enterprises and high-growth startups like Databricks, Canva, Airtable, Roblox, Webflow and over 100 others use Zip to streamline their procurement processes while delighting their business users.

• As a founding PM on the Onboarding team, you will define how Zip accelerates onboarding, activation, and expansion in its next phase of growth.
• Build AI-powered onboarding and configuration systems that reduce manual setup, detect issues proactively, and dramatically compress time-to-go-live.
• Own infrastructure such as sandbox environments, workflow versioning and promotion, and API/MCP/export frameworks – enabling customers to iterate safely while increasing deployment velocity.
• Define and evolve an AI-powered product adoption tooling and framework that improves feature discoverability, delivers contextual in-product guidance, and proactively surfaces expansion opportunities.
• Partner with Documentation and Education teams to embed AI-native guidance directly into the product experience – including dynamic “Getting Started” flows, troubleshooting assistance, and contextual recommendations.
• Work cross-functionally with Customer Success and Solutions Consulting teams to build reusable systems and processes that power scalable onboarding, rollout automation, and operational efficiency across the organization.

Product Manager, Onboarding

Founding Product Manager defining customer onboarding and activation strategies for Zip, an AI-powered procurement platform. Collaborating across teams to create scalable, intelligent product experiences.

full-stack-engineer

• Design and build highly reliable and resilient products and features
• Work closely with cross-functional product and customer-facing teams to understand requirements and ship thoughtful solutions
• Write high-quality, extensible, and maintainable code
• Design and build scalable frontend applications and components
• Design and build APIs to drive existing and new features for a web-based application

Software Engineer Intern, Fall 2026

Software Engineer Intern working on innovative procurement solutions. Participate in product design and development within a collaborative engineering team.

• Lead initiatives to ensure that new features are performant and reliable, creating innovative frameworks to address our unique testing challenges.
• Accelerate software development at Zip by driving adoption of AI-driven tools, from IDEs to code reviews to test generators.
• Drive velocity and productivity by diagnosing and removing friction in every step, from development environments, to testing patterns, to CI pipelines, to deployment processes, to feature flag conventions.
• Lift product quality and boost the health of our codebase by analyzing legacy patterns that need to be sunset, and building new frameworks and guardrails to nudge engineers toward better practices.
• Optimize the customer experience across the product by systematically improving our frameworks, removing and preventing issues at the platform layer.
• Drive the development of a new deploy and release process, enabling daily deployments while safeguarding customers from bugs and incidents through canaries, traffic replay, and bundling feature releases for Enterprise customers

Senior Software Engineer, Developer Platform

Senior Software Engineer responsible for building scalable architecture and tooling for Zip's Developer Platform. Leading initiatives to enhance software development velocity and quality with a focus on AI-driven tools.

• Evolve Zip’s data access layer for sharded and distributed databases
• Improve database scalability, reliability, performance, and operational efficiency
• Support and influence the technical designs of Zip’s products

Senior Software Engineer, Core Storage

Senior Software Engineer at Zip evolving data access layers for distributed databases to support global expansion. Collaborating on technical designs for backend infrastructure.

solutions-engineer

• Lead onboarding for new enterprise customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
• Responsible for leading the end-to-end implementation for new enterprise customers -- roll up your sleeves and build out the customer’s processes from scratch
• Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
• Proactive project management across many customers, to manage requirements and tasks across onboardings
• Delegate and oversee project-related activities to supporting solutions and technical consultants.
• Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers
• Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
• Continuously improve the post-sales processes to help our customers accelerate the time to value

Solutions Manager

Solutions Manager leading onboarding and implementations for enterprise customers at Zip. Collaborating with product and engineering teams to ensure customer satisfaction and success.

• Define and drive the mission, vision, and strategy for Zip's observability, reliability, and modernization initiatives.
• Manage a high-performing team of 4-5 engineers in the Toronto office, fostering their growth and development.
• Act as a hands-on contributor to the team’s core technical projects.
• Establish and continuously refine processes to ensure excellence in execution and clear communication with stakeholders.
• Collaborate with other engineering leaders in the Toronto office to support and scale the overall Toronto engineering team.

Lead Manager, Infrastructure

Tech Lead Manager leading the Core Infrastructure team at Zip, focusing on observability and modernization initiatives. Overseeing team performance and collaborating on multi-region expansion in Toronto.

Zip is the world’s leading intake-to-procure solution. Providing a single platform for any employee to initiate a purchase or vendor request, Zip helps businesses gain clear and timely visibility across all purchases, while dramatically improving the employee experience. The platform’s no-code configuration and intelligent workflows integrated across disparate systems enable businesses to automatically route requests for faster approval across finance, legal, procurement, IT, security and other teams. Leading enterprises and high-growth startups like Databricks, Canva, Airtable, Roblox, Webflow and over 100 others use Zip to streamline their procurement processes while delighting their business users.

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