Associate Creative Director leading art strategy, client presentations, and teams for P10, a remote creative agency serving pharmaceutical and wellness clients. Ensuring regulated, high - quality campaign assets.
About the role
- Creative Services director leading production operations for Article, a furniture company redefining the industry. Managing budgets, vendors, workflows, and creative leadership across high-volume deliverables.
Responsibilities
- Lead the business and operations behind Article’s Creative Services function
- Ensure teams have the resources, processes, budgets, and direction needed to deliver creative work at scale
- Own planning, resourcing, budgeting, production, and delivery of creative work from intake and briefing through final asset delivery
- Translate business priorities into production roadmaps, capacity plans, budgets, and priorities
- Build and monitor performance measures including throughput, capacity, delivery timelines, budget performance, and quality
- Identify operational bottlenecks and build scalable processes, roles, and ways of working
- Own operational budgets, forecasting, cost controls, budget variance, vendor spend, and cost-effectiveness initiatives
- Lead resource and capacity planning across internal teams, external partners, and multiple production streams
- Manage vendor and production partnerships, including procurement, evaluation, negotiation, scope management, contracts, and performance
- Bridge Creative Services and the broader business by translating business needs into production plans and communicating timelines, resources, and trade-offs
- Partner with Marketing, Category Management, Sales, Warehousing, Logistics, and other teams
- Resolve process breakdowns and priority trade-offs between creative teams and business stakeholders
- Protect the standards and conditions required for excellent creative work
- Lead and develop managers across Creative Services
- Foster accountability, customer obsession, high standards, and operational rigor
- Report to Dan Mew
Requirements
- Significant leadership experience in a high-volume creative environment such as an in-house ecommerce or retail studio, large-scale production studio, or agency supporting high-volume ecommerce or retail clients
- Creative or creative production background with strong understanding of creative workflows, production requirements, and high-quality execution
- Experience owning large operational budgets, ideally in the multi-million-dollar range, including forecasting, cost management, and financial trade-offs
- Experience leading complex creative operations with multiple production streams, competing priorities, and high volume of deliverables
- Strong experience with procurement, vendor management, contract negotiation, and external production partners
- Ability to translate business goals into practical creative production plans and communicate trade-offs clearly with creative and business stakeholders
- Ability to set direction and clear guardrails for managers
- Ability to build operating rhythms and ways of working that create ownership and follow-through
- Sound decision-making using data, experience, creative context, and business needs
- Experience developing managers through direct feedback, coaching, and clear expectations
- Ability to take ownership of outcomes and address challenges constructively
- Legally able to work in Canada
- Completion of criminal background check
- Proficiency with G Suite and Slack
Benefits
- Cash bonus when Article hits its annual financial goals
- 4% RRSP matched contributions through Wealthsimple
- 20 days of vacation
- 1 extra day off (Inclusion and Diversity Day)
- 6 well-being (sick) days
- Hybrid work: 3 days a week in the office
- Work remotely anywhere in the world for up to 3 weeks
- Extended health, dental, and vision benefits
- $1000 health/lifestyle spending account
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
- Free street parking
- Indoor secure bike storage with change rooms and showers
- 45% discount on the entire product range
- 15% discount for friends and family
- Onsite fitness equipment with showers and towel service
- Snacks, premium coffees, and teas
- Pickleball, badminton, and table tennis facilities
- Dog-friendly office
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