Client Relationship Manager helping young Canadian entrepreneurs prepare viable funding applications. Reviewing financials, coaching applicants, and coordinating adjudication and loan disbursement.
About the role
- Regional Account Manager educating healthcare professionals and building diagnostic pathways for HPP treatments at Alexion, a rare disease medicines company. Driving KAM plans and territory sales across Western Canada.
Responsibilities
- Ensure territory healthcare professionals are aware of and understand the detrimental consequences of hypophosphatasia (HPP)
- Create and maintain customer relationships
- Create referral and diagnostic pathways
- Develop and execute key account/customer plans through Key Account Management (KAM)
- Coordinate effectively with medical partners and internal cross-functional partners
- Develop and maintain disease, diagnostic, and product knowledge to educate customers and drive action
- Develop insights-based KAM plans for top accounts and treatment centers, including decision-maker prioritization and situational analysis
- Collaborate cross-functionally to drive KAM plans and achieve best patient outcomes
- Provide high-level customer service to key partners
- Apply marketing tools and execute promotional activities, programs, and regional congress opportunities
- Plan, organize, and execute local and digital activities for customer engagement
- Achieve or exceed sales objectives in the assigned territory
- Present and maintain strategically targeted KAM plans
- Track activities and submit accurate, timely sales reports
- Complete assigned training on time
- Manage time, CRM tools, resources, and workload efficiently
- Ensure ongoing compliance with applicable requirements
- Lead customer-focused and patient-centered tactics and activities with Marketing, Medical, Market Access, and Patient Advocacy teams
- Collaborate with Marketing, Diagnostics, Access, and Medical to identify opportunities and develop action plans
- Travel across Western Canada regularly and occasionally to Ontario, including overnight and occasional weekend travel
- Align activities with applicable laws, regulations, and Alexion policies
Requirements
- Bachelor’s degree (BSc is preferable)
- Minimum of 10+ years of field-based sales experience
- At least 2 years of specialty-care sales experience
- Detailed track record of consistently delivering exceptional sales results
- Proven ability to gain access and develop professional relationships for scientific exchange and promotion with healthcare providers in community and academic centers
- Ability to work effectively independently and in an interdependent, team-oriented environment
- Excellent verbal and written communication skills
- Influential presentation style and ability to uncover and address customer needs and manage concerns and questions
- Self-motivated, urgent, well-organized, and collaborative approach to problem-solving
- Ability to establish rapport and build relationships with a diverse customer base
- Strong business, analytical, and clinical acumen
- Valid driver’s license and clean driving record
- Ability to travel regularly across Western Canada and occasionally to Ontario, including overnight and occasional weekend travel
Benefits
- Annual Variable Pay Bonus/Short Term Incentive opportunity
- Eligibility to participate in an equity-based long-term incentive program (if applicable to role)
- Competitive Flex Benefits & Retirement Savings Program
- 4 weeks’ paid vacation
- Annual Personal Days
- Contract Benefits Program for Fixed Term Contract/Temporary positions (excluding students)
- Collaborative culture that encourages innovation
- Diverse and inclusive environment
- Opportunity to work at the forefront of rare disease research and make a meaningful difference in patients' lives
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Account Manager growing SaaS customer adoption, renewals, and expansion revenue for Absorb’s AI - driven learning platform. Managing client relationships and sales pipelines across emerging - growth accounts.
Industry Account Manager growing industrial automation accounts and market share for Rockwell Automation. Advising manufacturers, shaping solutions, and negotiating strategic customer opportunities.
Lead Consultant managing utility client relationships and projects for Util - Assist, a digital transformation partner to electric, water, and gas utilities. Overseeing consultants, deliverables, procurement, contracts, and client solutions.
Account Manager selling Mitel’s Unified Communications and Contact Center solutions through channel partners. Managing Canadian enterprise accounts, prospecting, and driving consultative sales growth.
Senior Relationship Manager managing complex commercial lending portfolios for FCC, a Canadian agriculture and food financing corporation. Developing financing packages, assessing credit risk, and growing agri - food business networks.
Gestionnaire de comptes gérant renouvellements, expansions et ventes B2B intermarché chez MaintainX. Plateforme mobile aidant les équipes industrielles à maintenir le monde physique en fonctionnement.
Bilingual Virtual Territory Manager representing pharmaceutical brands to healthcare professionals across Canada. Driving product recommendations, sales, market share, and program KPIs through virtual engagement.
Virtual Territory Manager engaging Canadian healthcare professionals by phone and video. Delivering pharmaceutical brand messaging, managing territories and exceeding client KPIs remotely.
Client Relationship Manager supporting SME clients with group retirement savings solutions at Desjardins Insurance. Advising clients and partners while improving service quality and outcomes.