Business Account Manager Intern supporting Desjardins, North America’s largest cooperative financial group, with business - client relationships and financial product sales.
About the role
- Regional Account Manager educating healthcare professionals and building diagnostic pathways for HPP treatments at Alexion, a rare disease medicines company. Driving KAM plans and territory sales across Western Canada.
Responsibilities
- Ensure territory healthcare professionals are aware of and understand the detrimental consequences of hypophosphatasia (HPP)
- Create and maintain customer relationships
- Create referral and diagnostic pathways
- Develop and execute key account/customer plans through Key Account Management (KAM)
- Coordinate effectively with medical partners and internal cross-functional partners
- Develop and maintain disease, diagnostic, and product knowledge to educate customers and drive action
- Develop insights-based KAM plans for top accounts and treatment centers, including decision-maker prioritization and situational analysis
- Collaborate cross-functionally to drive KAM plans and achieve best patient outcomes
- Provide high-level customer service to key partners
- Apply marketing tools and execute promotional activities, programs, and regional congress opportunities
- Plan, organize, and execute local and digital activities for customer engagement
- Achieve or exceed sales objectives in the assigned territory
- Present and maintain strategically targeted KAM plans
- Track activities and submit accurate, timely sales reports
- Complete assigned training on time
- Manage time, CRM tools, resources, and workload efficiently
- Ensure ongoing compliance with applicable requirements
- Lead customer-focused and patient-centered tactics and activities with Marketing, Medical, Market Access, and Patient Advocacy teams
- Collaborate with Marketing, Diagnostics, Access, and Medical to identify opportunities and develop action plans
- Travel across Western Canada regularly and occasionally to Ontario, including overnight and occasional weekend travel
- Align activities with applicable laws, regulations, and Alexion policies
Requirements
- Bachelor’s degree (BSc is preferable)
- Minimum of 10+ years of field-based sales experience
- At least 2 years of specialty-care sales experience
- Detailed track record of consistently delivering exceptional sales results
- Proven ability to gain access and develop professional relationships for scientific exchange and promotion with healthcare providers in community and academic centers
- Ability to work effectively independently and in an interdependent, team-oriented environment
- Excellent verbal and written communication skills
- Influential presentation style and ability to uncover and address customer needs and manage concerns and questions
- Self-motivated, urgent, well-organized, and collaborative approach to problem-solving
- Ability to establish rapport and build relationships with a diverse customer base
- Strong business, analytical, and clinical acumen
- Valid driver’s license and clean driving record
- Ability to travel regularly across Western Canada and occasionally to Ontario, including overnight and occasional weekend travel
Benefits
- Annual Variable Pay Bonus/Short Term Incentive opportunity
- Eligibility to participate in an equity-based long-term incentive program (if applicable to role)
- Competitive Flex Benefits & Retirement Savings Program
- 4 weeks’ paid vacation
- Annual Personal Days
- Contract Benefits Program for Fixed Term Contract/Temporary positions (excluding students)
- Collaborative culture that encourages innovation
- Diverse and inclusive environment
- Opportunity to work at the forefront of rare disease research and make a meaningful difference in patients' lives
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