Hardware.
Wi-Fi.
SaaS.
The network is everywhere work happens.
Control it all, faster and easier, with Auvik.
*NEW* Auvik SaaS Management
Conquer SaaS sprawl with centralized SaaS visibility—no matter where your users are.
Fast and easy to install
Deploy a collector in minutes.
No new hardware, no onerous configuration.
Real-time network mapping & inventory
Quickly discover and audit new networks.
Then, stay in the loop—you’ll always know exactly what’s where even as your users & devices move.
Automated config backup & restore on network devices
Mitigate network risk with no manual effort.
Deep insights into network traffic & flows
Quickly solve network bottlenecks and spot potential security vulnerabilities.
Automated network monitoring
See and solve issues—before they become big problems.
Secure remote access to network devices 
Manage the network from anywhere you are.
Full visibility & powerful troubleshooting features
Empower team members at all levels to resolve problems hours faster.
Integrations with systems you use every day
Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more.
Vendor-neutral
Support for 15,000 devices from 700+ vendors—& growing.
Free support
Need help? We’re always here.
Call or email us as often as you need to.

Auvik

engineering-manager

Auvik is a provider of cloud-based network management software designed to offer IT departments and managed service providers (MSPs) visibility and control over their networks. Their software provides features such as real-time network topology mapping, network traffic analysis, and monitoring network performance. Auvik's solutions help reduce the complexity of network management, enabling faster troubleshooting and efficient management of IT infrastructure. It is utilized by various industries, including government, education, and financial services, for enhanced network visibility and management.

Hardware. Wi-Fi. SaaS. The network is everywhere work happens. Control it all, faster and easier, with Auvik.

*NEW* Auvik SaaS Management
Conquer SaaS sprawl with centralized SaaS visibility—no matter where your users are.  

Fast and easy to install
Deploy a collector in minutes. No new hardware, no onerous configuration.

Real-time network mapping & inventory
Quickly discover and audit new networks. Then, stay in the loop—you’ll always know exactly what’s where even as your users & devices move.

Automated config backup & restore on network devices
Mitigate network risk with no manual effort.

Deep insights into network traffic & flows
Quickly solve network bottlenecks and spot potential security vulnerabilities.

Automated network monitoring
See and solve issues—before they become big problems.

Secure remote access to network devices 
Manage the network from anywhere you are.

Full visibility & powerful troubleshooting features
Empower team members at all levels to resolve problems hours faster. 

Integrations with systems you use every day
Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more.

Vendor-neutral
Support for 15,000 devices from 700+ vendors—& growing.

Free support
Need help? We’re always here. Call or email us as often as you need to.

• Lead and develop an engineering team responsible for Auvik’s core Network Management technology
• Own the health, performance, reliability, scalability, and ongoing evolution of foundational production systems
• Lead a team while fostering growth, accountability, and a strong team culture
• Own team outcomes and ensure delivery of high-quality solutions that create customer and business value
• Partner with Product Management to shape priorities, make tradeoffs, and execute roadmap initiatives
• Collaborate with stakeholders and communicate progress, risks, and decisions
• Drive engineering excellence through best practices, tools, and efficient development processes
• Provide technical guidance and support the evolution of microservices and modern frameworks
• Recruit, onboard, and develop engineering talent
• Manage and scale distributed teams across locations
• Strengthen agile practices and improve delivery through CI/CD and modern workflows
• Ensure reliable production systems through incident and change management

Manager, Engineering

Engineering Manager leading distributed teams building Auvik’s cloud-based network management software. Owning reliable, scalable systems and delivery for Auvik’s Network Management product.

learning-and-development

• Own the Knowledge & Enablement function for Global Support, including internal knowledge resources, external documentation, self-serve pathways, and agent enablement content
• Determine the function’s strategy, approach, priorities, and success measures
• Establish and communicate a content and enablement roadmap informed by customer needs, support data, product releases, and business priorities
• Be accountable for self-service effectiveness, knowledge adoption, agent effectiveness, and support efficiency outcomes
• Set quality standards, editorial guidelines, benchmarks, and measurable success criteria for support content
• Directly manage and mentor a Content Strategist
• Translate strategic priorities into assignments and deliverables
• Build a collaborative, high-output team culture
• Create and maintain documentation for internal support agents and external customers
• Conduct content gap analysis using support tickets, AI chat interactions, search behavior, NPS feedback, and customer input
• Manage and evolve the public Knowledge Base
• Use AI writing and content tools in daily workflows
• Evaluate and implement AI-powered solutions for content generation, gap analysis, search optimization, and lifecycle management
• Establish guardrails for AI-assisted content creation
• Build and maintain scalable documentation taxonomies
• Define content freshness frameworks, review cycles, stale dating, and ownership models
• Design lightweight governance processes for editorial consistency
• Partner with Product, Engineering, Support, and customer-facing teams
• Participate in feedback and testing loops for support tools, chatbots, and ticket deflection systems
• Represent Knowledge & Enablement in leadership discussions using data and customer insight

Manager, Knowledge & Enablement, Global Support

Knowledge and enablement leader owning support documentation, self-service, and AI content operations. Improving customer support efficiency for Auvik’s cloud-based network management software.

full-stack-engineer

• Develop a network management service monitoring millions of devices
• Design consistent, scalable, high-quality, fault-tolerant microservice architectures
• Deploy and manage containerized applications using Kubernetes
• Design and implement communication protocols for highly scalable distributed systems
• Develop reliable and performant collector code deployed at tens of thousands of customer sites
• Expand the solution using knowledge of networking devices and protocols
• Collaborate with engineering and product management to deliver customer-focused software components
• Apply AI-enabled techniques, intelligent tooling, automation, and data-informed debugging to improve scalability, reliability, and delivery speed
• Mentor and guide junior and intermediate team members
• Research new technologies and recommend improvements

Senior Software Developer

Senior Software Developer building scalable, distributed network management software for Auvik, a cloud-based IT infrastructure platform. Designing microservices, Kubernetes deployments, Kafka systems, and reliable collector code.

Hardware. Wi-Fi. SaaS. The network is everywhere work happens. Control it all, faster and easier, with Auvik. *NEW* Auvik SaaS Management Conquer SaaS sprawl with centralized SaaS visibility—no matter where your users are. Fast and easy to install Deploy a collector in minutes. No new hardware, no onerous configuration. Real-time network mapping & inventory Quickly discover and audit new networks. Then, stay in the loop—you’ll always know exactly what’s where even as your users & devices move. Automated config backup & restore on network devices Mitigate network risk with no manual effort. Deep insights into network traffic & flows Quickly solve network bottlenecks and spot potential security vulnerabilities. Automated network monitoring See and solve issues—before they become big problems. Secure remote access to network devices  Manage the network from anywhere you are. Full visibility & powerful troubleshooting features Empower team members at all levels to resolve problems hours faster. Integrations with systems you use every day Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more. Vendor-neutral Support for 15,000 devices from 700+ vendors—& growing. Free support Need help? We’re always here. Call or email us as often as you need to.

Auvik

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Manager, Engineering

Auvik

Manager, Knowledge & Enablement, Global Support

Auvik

Senior Software Developer

Auvik