Application Engineer developing aerospace bearing designs and manufacturing solutions at Schaeffler Aerospace Canada. Supporting R&D, product introduction, cost reduction, and customer technical projects.
About the role
- Manager, Applications Engineering at Avidbots leading a team to resolve robotic application issues. Collaborating with cross-functional teams to ensure software optimization in autonomous robots.
Responsibilities
- Lead, build, and grow a team of Applications Engineers through technical direction, coaching, hiring, and performance management
- Lead the triage process and maintain backlog quality for robot software/system issues reported from the field and production
- Work closely with Engineering to help analyze robot field usage and performance metrics to support issue investigation and identify opportunities for product improvement
- Partner with Engineering, Product, Technical Services, Customer Success, and Production to ensure that field and production issues are resolved in a timely manner
- Work closely with engineering to conduct alpha and beta trials of new features across customer sites and verticals
- Build a continuous improvement culture by leveraging AI tools, automating workflows, leading root cause analysis and team retrospectives
- Communicate critical field issues to cross-functional stakeholders, conveying complex technical concepts to varying levels of the organization
- Deliver internal training on robot systems applications and field best practices to technical support and other operations teams
Requirements
- BSc. or graduate degree in Computer Science, Engineering, or equivalent
- 5+ years of industry experience in Applications Engineering, Technical Support, or related
- 3+ years of people leadership experience (managing Applications engineering or QA teams)
- Strong background in troubleshooting and resolving complex, production-scale application issues
- Demonstrated ability to critically analyze and make prioritization decisions in high-stakes, time-sensitive situations with minimal oversight
- Proven success partnering cross-functionally to support new product and feature rollouts
- Excellent verbal and written communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
- Experience with robotics or autonomous systems, or a strong interest in the field
- Enjoys working in small teams with big dreams.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Application Support Engineer supporting Smile Digital Health’s FHIR - based healthcare data platform. Troubleshooting Java applications, delivering enhancements, and handling Tier 2 production incidents for clients.
Applications Engineer developing motor, VFD, and drive - system quotations for Innomotics, a motors and drives supplier. Supporting mining and heavy - industry projects across Canada.
Applications Engineer designing membrane filtration upgrades for Trojan Technologies, a water treatment solutions company. Developing technical proposals and customer solutions for municipal and industrial projects.
LP
Application Support Analyst II, Microsoft Dynamics GP (Great Plains)
LinkedIn Recruiter Post
Provide Tier 2/3 support for Microsoft Dynamics GP and financial applications. Troubleshoot issues, support SQL Server, and collaborate with vendors.
Senior Software Applications Engineer developing subscription commerce systems for Calix’s cloud - first broadband platform. Building configurators, order processing, billing, entitlements, and customer subscription workflows.
LP
Intermediate Application Support (Java/Angular/Python)
LinkedIn Recruiter Post
Support enterprise mortgage and MFT applications. Troubleshoot, analyze code in Java/Angular/Python, and maintain REST APIs.
LP
GIS Application Developer / Upgrade Specialist
LinkedIn Recruiter Post
Lead modernization of geospatial apps from Geocortex to VertiGIS. Requires Esri ArcGIS Enterprise, web dev, and scripting skills.
Senior Application Engineer developing and maintaining features on the Salesforce Core Platform. Collaborating with software engineers to enhance Guest Services experience and drive business outcomes.
Application Support Engineer resolving technical issues for a fintech software provider. Collaborating across teams to ensure high - level client support and improve platform development.