IA
Senior Advisor analyzing and harmonizing benefits and retirement programs for iA Financial Group’s acquisitions and HR integrations. Supporting cost modeling, employee transitions, and integration planning.
About the role
- Accident Benefits Advisor resolving sophisticated claims for Aviva Canada’s insurance customers. Handling coverage interpretation, investigations, legislation, reserves, and settlement negotiations.
Responsibilities
- Interpret insurance contracts, resolve policy coverages, and establish and adjust reserves in accordance with corporate guidelines
- Handle Accident Benefits claims according to individual authority, knowledge, and expertise
- Acquire investigative reports, independent medical examinations, statements from insureds/witnesses, and specialist input as required
- Educate customers and providers about new auto reform changes
- Ensure all aspects of the claim process are handled optimally and within company guidelines
- Assist in resolving claims issues related to legislation interpretations and settlement negotiations
- Ensure service levels and quality standards are met by approved specialists
- Educate insureds about the Premiere Healthcare network
- Attend and actively participate in training and file clinic sessions
Requirements
- College Diploma/ Associate Degree or similar experience
- 2+ years of Accident Benefits insurance claims handling experience is required
- Large Loss experience is preferred
- Post-secondary Education (College Diploma or Bachelor Degree) in related field
- CIP or working towards CIP is required for licensing
- Excellent customer services skills
- Excellent communication skills
- Ability to learn and adapt to a fast paced environment
- Good organization skills
- Ability to adapt and work within various computer programs, databases and software
Benefits
- Compelling rewards package including eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
- Outstanding Career Development opportunities
- Support for professional development education
- Competitive vacation package with the option to purchase 5 extra days off per year
- Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
- Corporate wellness programs to support employees’ physical and mental health
- Hybrid flexible work model
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