Sales Engineering Manager leading Zscaler’s cybersecurity and Gen AI portfolio in Canada. Growing the sales engineering team and driving value - based solutions for customers and partners.
About the role
- Field Sales Engineer supporting Axis Communications’ video surveillance, access control, intercom, and audio solutions. Providing pre-sales engineering, system design, demos, troubleshooting, and customer training.
Responsibilities
- Assist Sales with technical solutions support for pre-sales opportunities across the Axis product portfolio
- Provide pre-sales engineering and support
- Prepare technical sales materials
- Develop system design recommendations
- Present demos and training seminars on-site and through webinars
- Coordinate on-site visits, surveys, proof of concept, and trial installations
- Provide in-depth on-site troubleshooting and solutions
- Work cohesively with Regional Sales Managers and sales support
- Act as backup to other Axis Field Sales Engineers as needed
- Perform other related duties as assigned
- Travel within the assigned region up to 50% of the time
Requirements
- Fully bilingual in French and English (written and verbal) is required
- Strong knowledge of physical security and IT markets
- Strong networking knowledge, including TCP/IP, transport protocols, switches, infrastructure, and troubleshooting
- Mature, professional verbal and listening skills
- Proven reputation of positive customer interaction
- Strong technical writing, public speaking, and presentation skills
- Solid technical writing skills, especially white papers, manuals, and instructions
- Design documentation skills for video, audio, and network topologies
- Resourceful and flexible
- Bachelor’s degree or post-secondary diploma in information technology, networking, computer science, or security and information risk management
- 3+ years’ industry experience in customer-facing roles related to systems design, engineering, project management, integration, and/or development
- Ability to lift 20–40 lbs occasionally
- Ability to climb and stand on ladders or lifts for extended periods
- Ability to work at heights, including ceilings, ladders, and rooftops
- Access to a vehicle for occasional site visits and meetings outside the office
- Successful completion of applicable background checks where required
- Must be based in Montreal, Quebec, or the surrounding area
Benefits
- Performance-based incentives
- Health, dental, and vision insurance
- Flexible work arrangements
- Continuous learning opportunities
- Training programs
- Tuition reimbursement
- Opportunity to visit headquarters in Sweden
- Sabbatical program: a paid sabbatical every 5 years
- Support from leadership and colleagues
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