Bilingual Reimbursement Specialist supporting coverage requests, case coordination, and reimbursement resolution. Cencora connects pharmaceutical manufacturers, providers, and patients to needed therapies.
About the role
- Beneva claims agent serving French- and English-speaking clients during auto and property insurance claims. Opening files, validating coverage, confirming liability, and coordinating vehicle services.
Responsibilities
- Receive calls concerning automobile and property claims for personal and commercial insurance across Beneva and l’Unique
- Initiate the opening of a claim file
- Collect information to assess contract validity, compliance with policy conditions, and admissibility of the loss
- Confirm the insured’s liability and applicable deductible
- Refer insureds to partner automobile suppliers for damage assessment, vehicle repairs, and vehicle rentals
- Schedule appraisal appointments with insureds
- Support the claims sector by performing related tasks
- Perform other tasks at the manager’s request
- Serve as a key first point of contact for francophone and anglophone clients during automobile or home claims
- Build trust and accompany insureds professionally and empathetically throughout claim intake and handling
Requirements
- Possess a vocational diploma (DEP) or equivalent
- Experience in customer service
- Comfortable with telephone conversations
- Mastery of French, spoken and written
- Advanced mastery of English, spoken and written
- Selected candidates must take an English test
- Ability to interact with anglophone colleagues, partners, clients, and suppliers
Benefits
- Defined benefit pension plan
- Group insurance for you and your family
- Flexible schedule
- Vacation time
- Hybrid work mode, splitting time between the office and home
- Telemedicine service
- Employee Assistance Program
- Health and well-being support team
- Professional development and ability to enhance knowledge and develop abilities
- Equal opportunity workplace
- Support for social engagement and community involvement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual disability and leave specialist managing disability, accommodation, and statutory leaves for McCarthy Tétrault, a leading Canadian law firm. Coordinating claims, payroll, providers, and employee reintegration.
Bilingual automotive technical specialist resolving vehicle arbitration claims for OPENLANE’s digital used - vehicle marketplace. Assessing vehicle conditions, negotiating repairs or pricing, and supporting fair customer resolutions across Canada.
Bilingual technical consultant supporting Napoleon’s innovative grill customers and dealers remotely. Handling product inquiries, troubleshooting, warranty orders, CRM records, and quality feedback.
Bilingual Mortgage Fulfilment Officer processing residential mortgage applications for Manulife Bank, a financial services provider. Verifying legal documents, administering mortgage transactions, and resolving client and partner inquiries.
Bilingual Nurse Case Manager coordinating Canadian patient support programs for pharmaceutical therapies. Managing clinical follow - up, reimbursement, adherence, and patient - provider services remotely.
Bilingual Senior Case Manager adjudicating individual disability and life waiver claims for Manulife, a global financial services provider. Managing claims documentation, eligibility decisions, policy benefits, and reserve accuracy for Canadian policyholders.
Field Nurse Case Manager coordinating and delivering patient support services at Sentrex Health Solutions. Developing relationships with healthcare professionals and ensuring patient access to treatments.
Estate Banker working remotely to assist BMO customers with estate - related settlements. Collaborating with clients and stakeholders to ensure seamless experience during difficult times.
Bilingual Family & Eldercare Resource Specialist offering guidance on childcare and eldercare resources across Canada. Conducting research and providing clients with personalized referrals within two business days.