BioScript Solutions® is committed to helping patients with chronic health conditions and illnesses achieve the best possible health outcomes.
With our total care approach, we simplify access to complex drug therapies and deliver full-service specialty care solutions at every stage of the patients’ treatment journey ― from our third-party logistics operations and wholesale distribution to our Coverdale infusion clinics, BioScript pharmacies and NavieGo patient support programs that serve thousands of Canadians coast-to-coast every year.

BioScript Solutions

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bilingual

BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.

BioScript Solutions® is committed to helping patients with chronic health conditions and illnesses achieve the best possible health outcomes. With our total care approach, we simplify access to complex drug therapies and deliver full-service specialty care solutions at every stage of the patients’ treatment journey ― from our third-party logistics operations and wholesale distribution to our Coverdale infusion clinics, BioScript pharmacies and NavieGo patient support programs that serve thousands of Canadians coast-to-coast every year.

• Monitor and report on the quality of patient interactions across channels, tracking trends, performance gaps, and insights at individual and team levels, and leading calibration sessions with stakeholders.
• Support the development and continuous improvement of quality standards, documentation, tools, and processes by collaborating with operational teams and recommending enhancements.
• Determine the frequency of interaction monitoring based on team member performance and deliver quality coaching to enhance productivity standards.
• Assist in managing quality monitoring systems, call recordings database, and other supporting tools.

Bilingual Patient Interaction Coordinator

Bilingual Patient Interaction Coordinator managing quality of patient interactions and supporting healthcare coordination. Collaborating with teams and ensuring continuous improvement in patient care practices.

• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
• Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;
• Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
• Foster and build relationships with key clinics;
• Coordinate with pharmacy processes required once funding has been obtained;
• Acquire in depth knowledge of public / private and federal funding mechanisms.

Bilingual Patient Reimbursement Specialist

Bilingual Patient Reimbursement Specialist coordinating reimbursement solutions for patients in Canada. Engaging with healthcare professionals and insurance for effective patient care.

program-manager

• The Program Manager will support an Oncology Patient Support Program within the NavieGo portfolio, partnering closely with internal teams and external stakeholders to ensure program success.
• Ensuring the program is designed and implemented as per sponsor’s strategic direction;
• Ensuring all program sponsor’s needs are being met;
• Responsible for the overall performance of the program and its respective services: reimbursement, patient coordination, medication management, etc.
• Ensuring that any stakeholder escalations are managed appropriately and to the sponsor’s satisfaction;
• Providing the program sponsor with portfolio insights and intelligence (market, competitive and payer);
• The design, evolution and delivery of all program reporting;
• Ongoing evaluation of program strengths, weaknesses and potential areas for improvement;
• In collaboration with the analytics team, facilitate the design, production and delivery of all program related reporting;
• Participate/lead in respective client meetings and day to day client communications;
• Make recommendations for changes in operations and assist in the execution of these changes through a robust change management process;
• Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance;
• Provide support, guidance, and leadership to the team;
• Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities;
• Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building.

Program Manager

Program Manager supporting Oncology Patient Support Program at BioScript Solutions. Collaborating with teams to ensure program success in healthcare and pharmaceutical sector.

payroll

• Manage and execute payroll for multiple business units, ensuring accuracy, compliance, and timeliness.
• Perform standard payroll processing duties and act as a subject matter expert.
• Lead initiatives to improve payroll accuracy, efficiency, and compliance, while supporting audits and complex payroll scenarios.
• Conduct internal payroll audits and support external audits.
• Configure and troubleshoot payroll systems (e.g., UKG Pro), implement automation, and lead upgrades.
• Develop advanced payroll reports for leadership and analyze trends.
• Identify inefficiencies and recommend best practices.

Payroll Specialist

Payroll Specialist managing payroll processes and compliance for BioScript Solutions. Leading payroll initiatives and ensuring accuracy for multiple business units in a vibrant team environment.

• Be responsible for the entire coordination of the patient journey;
• Occasional travel for on-site clinic visits;
• Acting as the Primary point of contact for physicians to enroll patients into a NavieGo managed program;
• Establishing and maintaining a strong, trusting relationship with assigned clinics and physicians including site visits;
• Acting as the main resource for NavieGo to request missing or additional information;
• Coordinate and manage all aspects required for prescription drug coverage;
• Coordinate cases with insurance companies, physician's offices and healthcare professionals;
• Coordinate documents and related paperwork to insurance companies;
• Coordinate clinic appointments and drug deliveries within timelines;
• Foster and build relationships with patients and key health care providers;

Bilingual Field Nurse Case Manager – QC

Bilingual Field Nurse Case Manager managing patient cases for BioScript Solutions through coordination and collaboration with healthcare providers. Responsibilities include clinic visits, insurance coordination, and patient journey management.

• Undertake the management of specific projects or cases regarding patient reimbursement and coordination for the NavieGo branch
• Responsible for overall management of own patient cases
• Act as the Primary point of contact for physicians to enroll patients into a NavieGo managed program
• Establish and maintain strong, trusting relationships with assigned clinics and physicians
• Coordinate cases with insurance companies, physician' offices and healthcare professionals
• Acquire in depth knowledge of public/private and federal funding mechanisms
• Assist physicians and/or their staff to complete all relevant Patient Support Program forms
• Act as the main resource for NavieGo to request missing or additional information from respective physician offices, pharmacies, and/or other Health Care providers
• Respond promptly and professionally to physician enrolment requests
• Facilitate paperwork required for patient reimbursement renewals.

Bilingual Program Coordinator

Coordinates patient reimbursement and support services for NavieGo branch at BioScript Solutions. Requires bilingualism and strong organizational skills in a fast-paced environment.

BioScript Solutions

About the company

Open jobs

6 jobs found

Bilingual Patient Interaction Coordinator

BioScript Solutions

Bilingual Patient Reimbursement Specialist

BioScript Solutions

Program Manager

BioScript Solutions

Payroll Specialist

BioScript Solutions

Bilingual Field Nurse Case Manager – QC

BioScript Solutions

Bilingual Program Coordinator

BioScript Solutions