About the role

Process Improvement Specialist at BioScript Solutions enhancing processes for chronic health care. Involved in mapping, analysis, and implementation across multiple business units.

Responsibilities

Complete process mapping, modelling, analysis, and design to ensure optimal performance and continuous improvements across operations
Prepare, facilitate and present findings and recommendations to multiple business units and multiple levels of management in person and virtually
Plan, execute, and monitor process improvement projects, ensuring timely delivery, management of risks and change, and adherence to standards
Support the identification of process improvement initiatives through monitoring process performance data
Extensive collaboration with all core business and enablement teams throughout the organization
Responsible to report any patient safety information as per adverse event reporting requirements and product quality complaints reporting requirements
Other duties as required.

A minimum of 7+ years' experience planning, implementing and managing change for process improvement projects
Bachelor’s degree, or equivalent combination of education and experience in a science or engineering related field
Training and/or certification in one or more process management disciplines and/or methodologies such as Business Process Management, Lean Six Sigma, or others, is preferred
Training and/or certification in root cause analysis, project management and change management are considered strong assets
Knowledge and experience working with BPMN 2.0 or other modelling languages
Knowledge of pharmacy and/or infusion clinic, patient support program and drug wholesale operations is an asset
Knowledge of provincial college of pharmacy and Health Canada regulations applicable to the pharmaceutical supply chain is an asset.