Infrastructure and Cloud Computing Analyst

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About the role

  • Infrastructure Analyst designing and evolving large-scale observability platforms for Beneva. Collaborating on technology strategies and driving operations in a DevOps culture.

Responsibilities

  • Contribute to the operation, evolution, and architecture of the observability platform
  • Ensure platform availability, performance, and capacity
  • Deploy, configure, and maintain observability tools including (Dynatrace, Splunk, Grafana) and others
  • Participate in upgrades and continuous improvement of the environment
  • Collaborate with vendors and technology partners as needed
  • Version and deploy dashboards, alerts, and management rules
  • Integrate observability into CI/CD pipelines and infrastructure-as-code tools
  • Automate operations using orchestration tools (Ansible Automation Platform, Terraform)
  • Reduce repetitive tasks and improve operational efficiency
  • Design and provide reusable blueprints and modules for on-premises and cloud environments (IaaS, containers, serverless)
  • Structure, standardize, and optimize observability data (logs, metrics, traces)
  • Contribute to cost optimization and performance of solutions
  • Advise IT and business teams on observability best practices
  • Develop and structure operational and analytical use cases
  • Provide technical support, ensure knowledge transfer, and documentation
  • Participate in investigation and resolution of complex incidents

Requirements

  • Bachelor's degree in Computer Science or equivalent experience
  • Minimum 5 years of relevant experience in observability, monitoring, or platform operations (APM, logs, metrics)
  • Strong proficiency in at least one observability solution (Dynatrace, Splunk, Grafana) or equivalent experience
  • Experience with DevSecOps practices: Source code management (GitHub or equivalent)
  • CI/CD pipelines
  • Infrastructure-as-code tools (Terraform, Ansible or equivalent)
  • IaaS services, containers and orchestrators (Kubernetes)
  • Serverless (Lambda)
  • Understanding of modern IT environments: on-premises and cloud infrastructures (AWS or equivalent)
  • Networking, DNS, storage, databases, etc.
  • Ability to leverage observability data to diagnose, analyze, and optimize systems
  • Advanced proficiency in French, both spoken and written, and functional proficiency in English, both spoken and written.

Benefits

  • Health insurance
  • Pension/retirement plan
  • Flexible schedule
  • Paid time off
  • Remote work

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

AnsibleAWSDNSGrafanaKubernetesSplunkTerraformTypeScript

Location requirements

OnsiteQuebecCanada

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