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About the role

  • Product Designer II designing seamless omnichannel experiences across Best Buy Canada’s app, website, and stores. Conducting research and contributing to scalable design systems.

Responsibilities

  • Frame customer and business problems, needs, and opportunities to help teams align
  • Design end-to-end omnichannel experiences across mobile app, bestbuy.ca, and in-store touchpoints
  • Create flows, interactions, and interfaces connecting digital and in-store touchpoints
  • Apply design systems, patterns, and frameworks for consistency and scalability
  • Plan and conduct qualitative and quantitative research
  • Synthesize research findings into actionable insights for product, service, and business decisions
  • Translate user insights, product strategy, and business goals into problem statements and scalable design solutions
  • Collaborate with Product Managers, Engineers, Marketing, and cross-functional stakeholders
  • Leverage modern design tools and AI capabilities to accelerate exploration, iteration, and communication
  • Contribute to shared design systems, documentation, and best practices
  • Report to the Experience Design Lead for the One Best Buy Team

Requirements

  • 5+ years of product design experience across strategy, research, interaction/UI design, and validation
  • Experience designing end-to-end experiences over multiple touchpoints, spanning digital and physical channels
  • Ability to ramp up quickly on in-flight work and deliver within set timelines
  • Strong communication and stakeholder management across organizational levels
  • Comfortable facilitating through ambiguity to drive cross-functional alignment
  • Experience in complex, agile, product-driven environments with multi-platform systems (legacy and modern)
  • Experience with Figma, Confluence, and Jira
  • Exposure to and knowledge of best practices for AI-enabled tools, design systems, accessibility standards
  • Proactive, growth-oriented mindset

Benefits

  • Remote-first work environment
  • Employee discounts on awesome tech from day one
  • Flexible health benefits and wellness program
  • Training programs to build new and transferable skills
  • Pay can grow as you build your career with us

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$85,000 - CA$100,000 per year

Degree requirement

No Education Requirement

Location requirements

HybridVancouverCanada

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