Freelance contributor recording natural English conversations for Perle’s AI training data. Using Chinese - language background and natural accents to improve inclusive speech technology.
About the role
- Bilingual service scheduling agent booking Geek Squad field-service appointments and handling customer inquiries. Supporting Best Buy customers through phone and chat while recording service information.
Responsibilities
- Book service appointments and handle phone and chat inquiries for the Geek Squad Field Services team
- Record information in the contact centre system
- Use technical knowledge to determine the scope of work in order to make purchase recommendations
- Create an amazing customer experience
Requirements
- 1+ years of experience in the field or a similar role
- Enthusiasm for supporting and assisting our customers
- Flexibility to adapt to dynamic situations that arise during busy periods
- Interest in developing your skills through our training programs
- Proficiency in French and English
- Ability to work full time, 40 hours per week, or part time, 24 hours or more per week, depending on business capacity
Benefits
- Full-time and part-time employment
- Flexible scheduling based on business needs
- Health and dental benefits
- Employee discounts on great technology products
- An enthusiastic, fun, and supportive team that you will quickly come to call friends
- Opportunities to learn about products, earn certifications, and build new skills
- Training programs
- Work from the comfort of your own home
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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Freelance contributor recording natural English conversations for Perle’s AI speech technology. Flexible remote work for Chinese - first - language speakers worldwide.
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