Business Analyst supporting agile software development at CIEE, a nonprofit study abroad and intercultural exchange organization. Translating business needs into requirements, dashboards, testing, and process improvements.
About the role
- Business Analyst translating strategic initiatives into actionable data work for Fleetworthy’s fleet technology platform. Coordinating requirements, AI-assisted analysis, Jira delivery, and enterprise stakeholder needs.
Responsibilities
- Translate high-level strategic initiatives and stakeholder needs into clear, actionable work for delivery teams
- Gain project understanding from the Director and leadership meetings and flesh out details
- Conduct stakeholder interviews to uncover granular requirements
- Transform vague requests into specifications covering source systems, definition of done, stakeholder sign-off, and priority tier
- Use Claude, ChatGPT, Genie Code, and other AI tools to analyze Slack and email threads, draft requirements, explore data, and generate ticket structures
- Translate business language into technical requirements for delivery teams
- Ideate high-level solution approaches with the Director
- Create structured epics and Jira tickets with clear acceptance criteria
- Prioritize and plan work with Data Platform and Data Services managers
- Contribute to quarterly planning with team managers and the Director
- Create a single intake front door for RevOps, Finance, Enterprise, and Product requests
- Understand Enterprise teams’ data needs and represent Enterprise voices in technical decisions
- Maintain Confluence documentation of design decisions, findings, and finalized definitions
- Pursue stakeholder sign-offs
- Coordinate cross-team handoffs between Data Services and Data Platform
- Query and explore the data catalog in Databricks notebooks
- Use Genie Code for AI-assisted data discovery
- Schedule and coordinate stakeholder meetings
- Manage documents through OneDrive and SharePoint
- Create presentations for leadership
- Build Excel models and translate spreadsheet logic into data requirements
- Explore and reference data from systems such as Salesforce
Requirements
- 5–7 years as a Business Analyst, Technical BA, or similar role
- Experience working with technical teams, including data, engineering, or platform teams
- Track record of translating business needs into technical requirements
- Experience with data platforms, BI tools, or analytics environments
- Understanding of software development and data development concepts at enterprise scale
- AI/LLM tool proficiency
- Database experience and willingness to learn Databricks; prior Databricks experience is not required
- Proficiency with Microsoft 365 Suite
- Advanced Excel skills, including building models and using formulas
- Experience creating well-structured Jira epics and tickets
- Familiarity with diagramming tools such as Miro, Lucid, Gliffy, or Visio
- Ability to navigate competing priorities across multiple business units
- Requirements elicitation skills
- Clear written documentation and verbal communication
- Proactive self-direction and project coordination skills
Benefits
- Equal opportunity employer committed to a diverse and inclusive culture
- Respectful and welcoming workplace culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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