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About the role

  • Staff UX Designer leading user-centered design for BeyondTrust’s cybersecurity and identity-security software. Mentoring UX designers, driving design strategy, and delivering accessible enterprise experiences.

Responsibilities

  • Support the UX design vision, strategy, and roadmap for product experiences
  • Identify usability testing initiatives and analyze feedback to inform design decisions
  • Mentor, coach, and provide design leadership to UX designers
  • Improve UX processes and encourage widespread UX adoption
  • Serve as a UX expert across product teams
  • Lead user-centric design thinking, ideation, wireframing, prototyping, and user testing
  • Illustrate design ideas with storyboards, process flows, and sitemaps
  • Design intuitive user interfaces using the Shield BeyondTrust Design System
  • Evolve company design language and standards
  • Conduct and synthesize research activities and collaborate with UX Research specialists
  • Facilitate cross-functional workshops for project strategy, success goals, and ideation
  • Collaborate with product managers, product owners, developers, and stakeholders to implement design solutions
  • Standardize experiences, reduce design debt, and establish scalable UX practices
  • Collaborate with marketing, sales, support, and executive management
  • Advocate for user-centred design principles
  • Research UX and cybersecurity developments and attend courses and conferences
  • Lead adoption of AI-enhanced design practices and produce developer-ready outputs, interactive prototypes, and AI-generated implementation assets

Requirements

  • Minimum of 6-8 years of user experience design experience for enterprise/desktop software, web applications, mobile platforms and other standard technologies
  • Exceptional knowledge of user research methodologies, usability testing, and design thinking processes
  • Ability to mentor and coach UX Designers
  • Comfort working with remote distributed teams
  • Strong written and verbal communication skills
  • Strong conceptualization and visual communication ability, with attention to detail
  • Understanding of common software development practices and proficiency within a software development lifecycle (SDLC)
  • Experience with HTML and CSS, including Accessibility practices
  • Ability to balance UX team mentoring, hands-on UX work, and product decision input
  • Ability to quickly learn new technologies and approaches
  • Ability to build and maintain relationships with developers and managers and champion UX ideas
  • Ability to communicate and contribute in a remote team setting
  • Ability to organize, multitask, and prioritize
  • Nice to have: Windows and Mac OS experience
  • Nice to have: Android, iOS, Windows Mobile, and other mobile platform experience
  • Nice to have: UX design experience for enterprise cybersecurity software
  • Nice to have: Claude Code or Claude Design, Figma, Miro, Adobe Creative Suite, and Jira experience
  • Nice to have: Experience working with Agile development teams

Benefits

  • Flexible work culture
  • Continual learning and professional growth support
  • Generous training budget
  • Diversity and inclusion-focused workplace culture

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

AndroidCyber SecurityiOSSDLC

Location requirements

RemoteCanada

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