Contract Content Migration Specialist migrating bilingual nonprofit content from Drupal to a headless CMS. Preserving metadata, media, relationships and redirects through launch.
About the role
- Live content specialist shipping Fish World promotions, assets, and weekly releases for Canadian gaming company Big Viking Games. Managing QA, documentation, and AI-assisted workflow improvements.
Responsibilities
- Own the Fish World release calendar for weekly recurring releases, promotional content, and scheduled live content updates
- Set up and ship recurring promotions and documented release formats, including tiered deals, premium packs, loyalty deals, grab bags, mystery crates, limited sets, retirement sales, slots and jackpot rewards, Premium Pass claims, free gifts, pull tabs, Heist, Bingo, and Slotto
- Prepare accurate, visually appealing content packages aligned with player expectations and game standards
- Follow pricing guides, sale standards, naming conventions, sourcing rules, and release procedures
- Ensure content is released on time with correct assets, item IDs, pricing, configuration, and documentation
- Track deal performance against baseline expectations and contribute observations to scrums, retrospectives, and planning
- Prepare and upload approved art assets using Adobe Animate, Photoshop, SVN, and internal tools
- Build promotional visuals from templates
- Upload content to staging, verify it, and support synchronization to live
- Manage Jira tickets and keep release work current and documented
- Mark releases Ready for QA when requirements are met
- Respond to QA feedback, production questions, and player-reported issues
- Support same-day issue resolution and fix live mistakes quickly
- Partner with Production, Art, QA, Product, and Live Operations throughout planning and launch
- Maintain communication about status, blockers, changes, and risks
- Support weekly classic content sourcing under documented 90-day and exclusivity rules
- Maintain sourcing sheets, Jira item IDs, notes, Confluence procedures, workflows, and recurring-task documentation
- Use AI workflows and tools including Gemini, Claude, ChatGPT, and approved alternatives for content checks, documentation, QA readiness, validation, and workflow speed
- Identify repetitive work for automation, simplification, checklists, prompts, or reusable workflows
- Provide feedback on AI effectiveness and required human review
- Help reduce hours per release without lowering quality, accuracy, or player experience
Requirements
- Experience shipping content, promotions, digital storefront updates, live operations content, or high-cadence player/customer-facing digital releases
- Strong proficiency with Adobe Animate and Photoshop
- Experience using Jira, Confluence, Google Sheets, and structured release or project-management workflows
- Comfort working with spreadsheets, formulas, item lists, asset trackers, pricing guides, and naming conventions
- Strong attention to detail and ability to catch small errors before they reach players
- Clear written and verbal communication skills
- Ability to work in scrums, planning meetings, retrospectives, and cross-functional production conversations
- Fan-centric mindset focused on player experience
- Practical day-to-day use of AI tools such as Gemini, Claude, ChatGPT, or similar tools
- AI-forward mindset and curiosity about automation and repeatable workflows
- Ability to explain an example of using AI or automation to improve a workflow, reduce manual work, catch errors, or move faster
- Ability to work from the Toronto office four days per week
- Ontario-based independent contractor status and eligibility to work in Canada
- Nice to have: experience with live-service, social, web, virtual-world, casual, or free-to-play games
- Nice to have: experience with game economies, pricing guides, virtual goods, item catalogues, bundles, crates, offers, or promotional content
- Nice to have: experience with SVN or other source-control tools
- Nice to have: experience with internal content tools, CMS platforms, live operations tooling, storefront tools, or release-management systems
- Nice to have: experience working with Art, QA, Product, Production, and Live Operations teams
- Nice to have: experience building reusable AI prompts, checklists, automation workflows, QA review aids, or content validation processes
- Nice to have: passion for games and player communities
- Nice to have: portfolio or examples of shipped content or similar digital release work
Benefits
- Regular in-person collaboration with a passionate team at the downtown Toronto office
- High-impact work on an established live-service game with a loyal player community
- Hands-on exposure to live operations, product, art production, QA, content releases, game economy execution, and promotional planning
- Access to BVG tools, documentation, and AI workflows
- Opportunity to help improve weekly live content planning, preparation, shipping, measurement, and automation
- Potential for future contract work or longer-term engagement based on performance and business needs
- Inclusive and accessible hiring environment
- Accommodations throughout the hiring process as needed
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