Senior workers’ compensation case manager overseeing complex claims for Alight’s workforce benefits and absence - management clients. Coordinating return - to - work strategies, provincial boards, appeals, and rehabilitation interventions.
About the role
- Technical Manager leading DNS Resolver engineering at BlueCat, which builds intelligent network operations software. Guiding architecture, cloud migration, performance, and developer growth.
Responsibilities
- Lead the Resolver engineering team and collaborate with Product Management, Release Management, and other engineering teams to plan and deliver new capabilities.
- Manage, mentor, and support the career development of software developers from junior through Staff level.
- Identify and remove team roadblocks while overseeing direct reports' performance and career development.
- Participate in architecture and design discussions, review technical approaches, investigate difficult problems, and contribute to the codebase when appropriate.
- Guide architectural decisions and the evolution of Resolver and its supporting services with senior engineers.
- Lead the evolution of Resolver’s cloud management services and their migration onto the Horizon platform.
- Plan, scope, estimate, and deliver the team’s work.
- Translate product requirements into practical technical solutions.
- Maintain software quality, maintainability, performance, and sound architecture.
- Conduct design reviews, code reviews, debugging, and occasional code contributions.
- Help design and maintain performance-sensitive and concurrent software.
- Coordinate technical investigation and triage of customer-reported issues with Customer Care and other teams.
- Build cross-functional relationships and represent the Resolver team in cross-team discussions.
- Balance new functionality with technical debt, reliability, and long-term architectural improvements.
Requirements
- 7+ years of software development experience, ideally including work on systems, networking, distributed systems, or other performance-sensitive software.
- Experience managing software developers or providing substantial technical and people leadership.
- Strong software engineering background and the ability to participate credibly in architecture, design, code review, and technical problem-solving.
- Expertise with Rust, Java, or Go. Rust experience is strongly preferred.
- Expertise with Docker and containerized applications.
- Experience designing, building, or integrating REST APIs and backend services.
- Experience with concurrent, mission critical and performance-sensitive software.
- Strong understanding of computer networking fundamentals, including TCP/IP and HTTP/S.
- Experience with DNS is an asset but is not required.
- Experience working with Kubernetes or other cloud-native platforms.
- Experience with AWS is preferred; Azure or GCP experience is also useful.
- Strong written and verbal communication skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Comfortable working with a team that includes both office-based and fully remote engineers.
Benefits
- Professional Development Budget
- Dedicated Wellness Days and Wellness Week
- Lifestyle Spending Account
- Employee Recognition Program
- Exceptional work environment
- Enriching employee programs
- Inclusive and diverse workplace culture
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