BlueCat is the Adaptive DNS™ company.
Our mission is to help the world’s largest organizations thrive on network complexity, from the edge to the core.
To do this, BlueCat re-imagined DNS.
The result – Adaptive DNS™ – is a dynamic, open, secure, scalable, and automated resource that supports the most challenging digital transformation initiatives, like adoption of hybrid cloud and rapid application development.

BlueCat

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software-engineer

BlueCat is a company that specializes in network modernization and management solutions, focusing on DNS, DHCP, and IP Address Management (DDI). It provides unified and discrete SaaS solutions to optimize and secure enterprise networks, helping with network automation, multicloud management, and threat protection. BlueCat's products are tailored for large enterprises and include features for network observability, health, and automation. The company also emphasizes security, compliance, and performance across its network infrastructure services, and it continuously adapts its offerings to support changing network requirements, such as cloud adoption and remote work trends.

BlueCat is the Adaptive DNS™ company. Our mission is to help the world’s largest organizations thrive on network complexity, from the edge to the core. To do this, BlueCat re-imagined DNS. The result – Adaptive DNS™ – is a dynamic, open, secure, scalable, and automated resource that supports the most challenging digital transformation initiatives, like adoption of hybrid cloud and rapid application development.

• You will be responsible for building our data lake, maintaining our data pipelines / services and facilitating the movement of messages and implementing data analytics jobs.
• Work directly with the Application teams and Platform teams to enable growth of the BlueCat data-driven products.
• Design, develop, and operate highly reliable large-scale data lake.
• Partner closely with Applications teams to understand requirements and influence the Data strategy by providing expert advice on design and architecture.
• Make critical decisions regarding technical directions, scalability, and system performance.
• Collaborate with cross-functional teams to create innovative solutions.
• Optimize network configurations to ensure low-latency communication and high availability.
• Implement data protection mechanisms to safeguard critical data processed from the edge to the core.

Principal Data Developer

Data Principal Engineer for BlueCat's Intelligent NetOps products. Building data lakes and maintaining data services with cross-functional collaboration.

solutions-engineer

• Collaborate across Sales, Product, Engineering, Customer Success, and Go-to-Market teams to shape customer strategy, influence product direction, and drive long-term customer value throughout the entire customer lifecycle — from evaluation and adoption through expansion and ongoing success.
• Lead consultative discovery to uncover customer challenges, modernization priorities, and cloud transformation initiatives, then align BlueCat's capabilities to measurable operational and business outcomes through executive workshops and technical deep dives.
• Drive proof-of-value engagements that demonstrate real outcomes — faster troubleshooting, reduced downtime, and automation gains — while guiding customers through evaluation, onboarding, adoption, and expansion.
• Architect and position solutions spanning network observability, telemetry analytics, infrastructure automation, and API-driven workflows, tailored to each customer's hybrid or multi-cloud environment and strategic priorities.
• Build trusted advisor relationships with technical teams, operations leaders, architects, and executive stakeholders, supporting both pre-sales cycles and long-term customer success outcomes.
• Enable channel and strategic partners by strengthening their technical positioning and customer engagement capabilities, and support go-to-market initiatives including events, webinars, and industry conferences.
• Influence product and market direction by contributing customer insights, competitive intelligence, and feature feedback to Product Management, Engineering, and GTM teams — including participation in beta programs and advisory engagements.
• Operate effectively in a remote-first model maintaining accurate Salesforce engagement updates, collaborating across globally distributed teams, and leveraging modern virtual engagement tools while delivering strong executive presence.

Solution Architect – Network Observability, Infrastructure Intelligence

Sales Engineer guiding enterprise customers in modernizing network operations and improving operational visibility. Collaborating across teams to deliver measurable business outcomes through innovative technology solutions.

it-support

• Serve as the main point of contact for IT support requests in the Toronto office, providing technical assistance through the ticketing system, messaging platforms, and video conferencing tools.
• Troubleshoot hardware, software, and connectivity issues using standard diagnostic techniques, while gathering additional information from end users as needed.
• Manage and maintain IT assets, including Windows and Apple MacBook laptops, printers, user accounts, and internal documentation.
• Install, configure, and upgrade operating systems (Windows, macOS, Linux) and third-party applications such as Microsoft 365.
• Support and maintain VMware vSphere ESXi 7 environments.
• Prioritize and manage incoming support tickets based on severity, urgency, and business impact.
• Escalate unresolved issues to appropriate internal teams and collaborate to ensure timely resolution.
• Maintain accurate ticket updates, detailed documentation, and professional communication with end users.
• Deliver excellent customer service through clear communication, responsiveness, and a professional attitude.
• Assist with hardware and service procurement in collaboration with the Senior Infrastructure Manager to support the Toronto office.
• Perform additional duties and projects as assigned by management.

IT Helpdesk Technician

Helpdesk Technician providing technical support for employees in BlueCat's Toronto office. Troubleshooting technical issues and managing IT assets with a customer-focused approach.

infrastructure-engineer

• Deploy and optimize the AgentCore Runtime on Amazon EKS.
• Build the AgentCore Gateway using Go to mediate between agents and internal microservices.
• Architect persistent state layers for agents to maintain context.
• Engineer the connection between AgentCore and the Horizon Kubernetes platform.
• Leverage the Model Context Protocol (MCP) for data integration.
• Build secure interfaces in Go and Python for Horizon APIs.
• Lead the implementation of Terraform or AWS CDK modules for the AgentCore stack.
• Support the integration of Knowledge Graphs into the agent reasoning loop.

AI Infrastructure Engineer – BlueCat Horizon Platform

AI Infrastructure Engineer building scalable infrastructure for BlueCat's Horizon SaaS products on AI-driven cloud platform.

full-stack-engineer

• Design, develop, and maintain backend and frontend components of the Integrity platform using Java, React, and PostgreSQL.
• Collaborate with other developers, QA, and product teams to deliver high-quality features and improvements.
• Tackle and resolve complex technical challenges with creativity and independence.
• Participate in code reviews, design discussions, and continuous improvement initiatives.
• Contribute to testing and automation strategies to improve reliability and maintainability.
• Occasionally work closely with DevOps and infrastructure teams to ensure smooth deployments and performance.

Software Developer – Integrity Team

Software Developer designing and enhancing features for BlueCat's Integrity ecosystem using Java, React, and PostgreSQL. Collaborating with a talented team focused on scalability, performance, and reliability.

program-manager

• Lead enablement efforts for portfolio offerings and technical sales readiness
• Deliver technical training programs covering architecture discussions and integrations
• Maintain repositories of technical FAQs and customer success stories
• Collaborate with Product Management and Engineering for customer value

Technical Enablement Program Manager

Technical Enablement Program Manager driving portfolio offerings' sales readiness at BlueCat. Collaborating with Sales and Product teams to empower technical sales success.

devops-engineer

• Own the day-to-day operation, reliability, and performance of production services running on AWS.
• Operate and support containerized workloads across ECS and Kubernetes (EKS) environments.
• Maintain and evolve an EKS-based platform, including cluster upgrades, add-ons, and operational tooling.
• Manage Kubernetes workloads using Helm and standard deployment and release practices.
• Build, maintain, and improve CI/CD pipelines to support safe, repeatable, and efficient deployments.
• Automate infrastructure and operational workflows using Infrastructure as Code (Terraform preferred).
• Participate in an on-call rotation, respond to customer-impacting production incidents, and lead troubleshooting efforts.
• Drive incidents through resolution, perform root cause analysis (RCA), and implement preventative improvements.
• Troubleshoot Kubernetes networking, ingress, service discovery, and workload-level issues.
• Implement and maintain monitoring, alerting, and logging solutions (CloudWatch, Prometheus, Grafana, InfluxDB, etc.).
• Partner with application teams to ensure services are production-ready and operationally supportable.
• Work closely with engineers across Toronto and Serbia teams to support production systems.
• Provide technical guidance and informal mentorship to junior DevOps and SRE engineers.

Senior DevOps Engineer

Senior DevOps Engineer operating AWS infrastructure and Kubernetes for BlueCat Cloud SaaS platform. Focused on automation and operational stability while collaborating with cross-functional teams.

BlueCat

About the company

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7 jobs found

Principal Data Developer

BlueCat

Solution Architect – Network Observability, Infrastructure Intelligence

BlueCat

IT Helpdesk Technician

BlueCat

AI Infrastructure Engineer – BlueCat Horizon Platform

BlueCat

Software Developer – Integrity Team

BlueCat

Technical Enablement Program Manager

BlueCat

Senior DevOps Engineer

BlueCat