HR Coordinator supporting onboarding, off-boarding, benefits, payroll, and BambooHR administration. BlueCat operates an AI-driven network operations platform for global enterprises.
Responsibilities
Provide first-point-of-contact HR support to employees and managers across global offices
Respond to inquiries about policies, procedures, programs, benefits, and perks, redirecting matters as needed
Manage and organize new-hire onboarding and coordinate with internal stakeholders
Lead off-boarding, including HRIS, payroll, and benefits updates
Ensure BambooHR and related processes meet organizational and stakeholder needs through best-practice research and continuous improvement
Assist with HR projects, implementation support, and system optimization for HR and benefits operations, dashboards, reporting, data management, security, and data integrity
Maintain and support HR technology systems, including troubleshooting and problem resolution
Administer benefits programs, including broker and insurer coordination, employee questions, leave-of-absence claims, program maintenance, improvements, and open enrollment
Support payroll by processing HRIS and internal-system changes and tracking them bi-monthly
Prepare employment verification letters, correspondence, reports, and presentations
Perform other related tasks as required
Requirements
Bachelor’s Degree or Post Graduate Diploma or Certificate in Human Resources, Finance Statistics, or Information Management
Minimum 1–2 years of relevant experience preferred, including co-op or internship roles
HRIS and other HR systems experience ideally
Experience with North American benefits administration an asset
Entrepreneurial approach to work and accountability for successes and failures
Excellent verbal and written communication skills, including confidence communicating in front of large groups
Collaborative nature and ability to build effective relationships across all organizational levels
Strong sense of urgency and ability to handle multiple priorities
Ability to work independently and take ownership of deliverables
Exceptional organization and coordination skills
Strong attention to detail
Benefits
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
Comprehensive benefits supporting health, financial well-being, and overall wellness
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