Account Executive owning full - cycle new - logo sales for ServiceCentral’s warranty, repair, and service - management software. Building outbound motion and closing SMB, mid - market, and enterprise deals.
About the role
- Account Executive at Blue Mantis developing new business opportunities and managing existing client relationships. Driving revenue growth across SMB, mid-market, and enterprise accounts with strategic planning.
Responsibilities
- Consistently meet or exceed monthly, quarterly, and annual sales goals and objectives.
- Develop and execute territory and account plans to drive revenue growth and market penetration.
- Prospect, qualify, and close new business opportunities within assigned territory and target accounts.
- Manage and expand existing customer relationships through proactive account management and strategic planning.
- Serve as a trusted business advisor, leveraging industry knowledge and Blue Mantis solutions to address customer needs.
- Develop strong relationships with key stakeholders and decision-makers at all levels of client organizations.
- Identify, evaluate, and recommend business and technology solutions that align with customer objectives.
- Generate and maintain a healthy sales pipeline and provide accurate forecasting and funnel management.
- Collaborate with Solutions Architects, Technical Support, Project Management, Marketing, and Leadership teams to support customer success.
- Lead and coordinate vendor and partner-related initiatives, projects, and activities within assigned accounts.
- Prepare and deliver proposals, presentations, business reviews, and executive summaries to customers and stakeholders.
- Analyze customer requirements and develop business cases that support new opportunities and solution adoption.
- Execute agreements and ensure contractual commitments are fulfilled.
- Maintain complete and accurate records of customer activity, opportunities, forecasts, and account information in CRM systems.
- Manage customer expectations and ensure a high level of customer satisfaction throughout the sales cycle.
- Establish and maintain strong vendor, partner, and channel relationships to support revenue growth.
- Participate in industry events, training programs, certifications, and professional development activities.
Requirements
- Experience selling within the Managed Services, Cloud, Infrastructure, Security, Digital Transformation, or ServiceNow ecosystems.
- Experience in financial services markets a plus (IE: TD Bank, Scotia Bank, RBC, BMC)
- Experience working with channel partners and technology vendors.
- Relevant industry sales certifications and ongoing professional development.
Benefits
- General office environment in one of the Blue Mantis offices.
- Monday through Friday 8:00 a.m. to 5:00 pm.
- Limited travel may be required.
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