Investment Specialist

Posted 2 days ago

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About the role

  • Investment Specialist providing remote wealth and investment sales and service for BMO Bank customers. Advising on products, meeting sales targets, and ensuring regulatory compliance.

Responsibilities

  • Understand customer needs and provide wealth and investment-related sales and service to BMO customers or prospects
  • Advise customers on wealth and investment strategies and products aligned with their objectives
  • Fulfill sales and service activities according to approved procedures
  • Identify and refer customers to other business groups as needed
  • Make outbound calls and proactively identify opportunities to enhance customer experience
  • Stay current on consumer needs, industry trends, best practices, and the regulatory environment
  • Provide professional-quality sales and service for customer and prospect inquiries, issues, and requests
  • Probe to understand customer needs and advise them on unique investment needs
  • Achieve sales targets focused on relevant investment products
  • Manage transactional outcomes or refer to appropriate internal business groups
  • Escalate complex or unresolved customer situations to senior managers
  • Complete required documentation after customer interactions
  • Maintain current knowledge of investment markets, practices, and trends and integrate it into customer conversations
  • Integrate marketing promotions and programs into customer conversations where appropriate
  • Maintain confidentiality of customer and Bank information
  • Identify and report suspicious activity patterns related to money laundering
  • Adhere to regulatory and compliance requirements, including AML/terrorist financing, FCAC, and Privacy Act provisions
  • Complete complex and diverse tasks within given rules and limits, including escalations from other employees
  • Analyze issues and determine next steps
  • Apply BMO's Risk Management Framework and make sound, risk-informed decisions aligned with business strategy, policies, laws, and regulations

Requirements

  • Typically between 2 - 3 years of relevant experience
  • Post-secondary degree in related field of study desirable or equivalent combination of education and experience
  • High school diploma or equivalent work experience
  • Knowledge of competitive marketplace trends and product offerings
  • Knowledge of BMO Investment / BMO InvestorLine products and services
  • Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment Representative
  • Some understanding of Risk Management & Compliance
  • Specialized knowledge
  • Good verbal and written communication skills
  • Good organization skills
  • Good collaboration and team skills
  • Good analytical and problem-solving skills

Benefits

  • Health insurance
  • Tuition reimbursement
  • Accident insurance
  • Life insurance
  • Retirement savings plans
  • Performance-based incentives
  • Discretionary bonuses
  • Other perks and rewards
  • In-depth training and coaching
  • Manager support
  • Network-building opportunities
  • Accommodations available on request

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$38,500 - CA$71,000 per year

Degree requirement

High School Diploma

Location requirements

RemoteCanada

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