Business Systems Analyst translating stakeholder needs into software requirements for Boeing Canada’s defense and government services portfolio. Supporting analytics, testing, releases, documentation, and training.
Responsibilities
Research and analyze processes, applications, systems, and data to identify functional requirements and business relationships
Build relationships and collaborate with cross-functional stakeholders to document pain points and identify capability gaps
Facilitate workshops with program and customer stakeholders and SMEs to gather user requirements and identify potential solutions
Perform exploratory data analysis with end-user groups and data scientists
Collaborate with Product Owners, Portfolio Leads, and technical teams to address and track issues and requests
Translate business requirements into system specifications, including data models, integration points, APIs, and data processing needs
Define acceptance criteria and support User Acceptance Testing
Create and maintain software, capability, and product catalogues for the military portfolio
Support production releases and post-deployment activities, including issue triage and user feedback collection
Maintain system documentation, training materials, and user manuals
Provide user training and demonstrations
Requirements
3+ years of experience as a Systems Analyst or Business Analyst using customer-facing software products within a medium-to-large enterprise
Experience using Confluence, Jira, Visio, or draw.io to document requirements, process flows, and data models
Strong analytical skills and ability to solve complex business problems
Eligible for authorization under the Canadian Government Controlled Goods Program (CGP) assessment
Must be able to obtain Canadian Secret Level II Security Clearance
Must be legally able to work in Canada
Must not pose a risk for safeguarding controlled goods
Eligible to handle US export-controlled data
Bachelor's degree or higher in a technical field, or equivalent experience, with 3+ years in a similar role
Familiarity with data analysis concepts and structured datasets
Strong written and verbal communication skills
Must satisfy the Company's Conflict of Interest (COI) assessment process
Must be eligible to work in Canada; employer will not sponsor employment visas
Benefits
Relocation assistance is not a negotiable benefit for this position.
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