Chat supervisor leading 10+ agents and supporting beauty customers online. Managing schedules, QA, performance reporting, escalations, and service improvements for Brand Momentum.
BM
Brand Momentum
Currently Hiring
About the company
Brand Momentum is Canada’s largest independent Sales, Marketing, and Retail agency.
We focus on authentically connecting brands to people by creating and executing remarkable programs.
Not only do we deliver value for our clients, we also take care of our employees, partners, and community.
Our team of over 2000 employees manages and executes programs in the retail, health and beauty, food and grocery, medical, building supply and financial services markets across Canada.
At Brand Momentum we are rooted in Goodness and hold ourselves accountable for our actions.
We are proud to be a three time winner of Canada’s top 100 Best Workplace® and to be named one of Canada fastest growing companies and ranked 18 in PROFIT Magazine’s 14th annual PROFIT HOT 50®.
Let's make something REMARKABLE, together.
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2 jobs found
Online Beauty Customer Service Agent providing assistance via live chat for a known cosmetics brand. Engaging with customers and addressing their inquiries while working remotely in Canada.