Software Engineer, AI at Calabrio designing AI - powered products and platforms. Focused on LLM applications, agentic AI systems, and applied machine learning.

Calabrio is a trusted ally to leading brands.
The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching.Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
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Software Engineer, AI at Calabrio designing AI - powered products and platforms. Focused on LLM applications, agentic AI systems, and applied machine learning.
Principal Software Engineer leading architecture and development of BI solutions for Verint. Collaborating with global teams to reshape customer experiences with advanced data insights.