Senior Sales Engineer designing broadband and cloud solutions for Calix, whose Calix One platform helps CSPs simplify operations and grow. Advising major accounts and supporting technical sales across North America.
Responsibilities
Manage assigned Tier 2 Major Accounts to foster business relationships and support revenue growth
Identify and cultivate new opportunities within assigned accounts
Establish trusted relationships with technical staff and senior management
Architect and deliver broadband and cloud solution designs aligned with client requirements
Lead advanced solutions for customer engagement, network analytics, operational automation, and applicable AI-driven initiatives
Integrate cloud SaaS offerings with customer BSS/OSS environments
Assist customers with configuration and testing of hardware and software platforms in lab, field trials, and production networks
Deliver technical presentations and demonstrations to technical staff, senior management, and C-level executives
Support RFI and RFP preparation and responses
Represent the company by sharing solution expertise and tracking industry technologies and trends
Collaborate with cross-functional teams on product, education, training, testing, and demonstration enhancements
Partner with Sales on technical presentations and strategic account planning
Develop and refine solution playbooks, interop guides, and best practices for Tier 2 Major Accounts
Travel within North America up to 50% to support customer engagements
Requirements
Bachelor’s degree in Electrical Engineering, Computer Science, or related field (BSEE or BSCS preferred)
Experience working with Tier 1 and 2 service providers or Open Access service providers is highly desirable
Industry certifications such as Wi-Fi, MEF, Cisco, Juniper, or Cloud Computing Professional Certification are a plus
Strong familiarity with Layer 2 and Layer 3 broadband access network architectures and fiber-based broadband access systems, including XGS-PON and GPON
Knowledge of Wi-Fi technology and in-home network solutions, including Wi-Fi 6, Wi-Fi 7, and mesh networking
Understanding of service provider network architecture and technologies, including BNG, MPLS, L2/L3 access, and photonic transport
Proficiency with BGP, OSPF, ISIS, SR, and L2/3 VPN transport functions
Experience with broadband CPE management protocols and standards: TR-069/CWMP, TR-369/USP, TR-181, TR-098, and TR-157
Working knowledge of systems integration technologies such as RESTful APIs and JSON
Familiarity with cloud-based SaaS, software-defined networking, and AI/ML frameworks
Demonstrated customer engagement and relationship management ability
Excellent interpersonal, presentation, written communication, and public speaking skills
Ability to synthesize complex issues into actionable solutions
Proactive self-starter and effective change agent
Strong work ethic, determination, integrity, and urgency
Willingness and ability to travel within North America up to 50% of the time
Valid driver’s license required
Benefits
Remote-based position
In-person meeting as part of the recruitment and hiring process
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