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About the role

  • Part-time Shift Leader supervising Canna Cabana’s cannabis retail store operations in Red Deer. Supporting management, leading staff, serving customers, and achieving sales and inventory goals.

Responsibilities

  • Provide assistance to store management in supervising and facilitating daily store operations
  • Oversee Store Manager responsibilities in the absence of the SM or ASM
  • Assist with personnel management and resolve customer service issues
  • Provide direction, guidance, and instruction to store associates
  • Maintain store conditions according to established standards
  • Assist with staffing levels when requested
  • Lead sales and customer service in the absence of the SM/ASM
  • Greet and assist customers while modeling exemplary conduct
  • Ensure company policies and relevant legislation are upheld
  • Handle and escalate customer complaints as necessary
  • Ensure health, safety, and security regulations and standards are met on shift
  • Achieve sales targets and store-level KPIs
  • Ensure employees actively pursue sales goals
  • Oversee and assist with inventory management and shift inventory processes

Requirements

  • Valid SellSafe Certification is mandatory
  • Completion of high school and college/CEGEP/vocational or technical training required
  • Demonstrated sales and service orientation
  • Minimum 2 years of retail industry work experience required; cannabis industry preferred
  • Valid First Aid certification considered an asset
  • Excellent time management and prioritization skills
  • Ability to train and motivate staff
  • Ability to monitor and lead by example
  • Basic office administration skills
  • High proficiency with Microsoft Office productivity suite
  • Effective teamwork skills
  • Effective verbal and written communication with individuals at all organizational levels
  • Strong customer service and troubleshooting skills
  • Sense of diplomacy
  • Team-building skills
  • Thorough understanding of applicable health and safety legislation
  • Professional, responsive, and positive work attitude
  • Ability to work nights, holidays, weekends, and at different locations

Benefits

  • The opportunity to work for a growing company positioned to become a globally recognized cannabis brand
  • Significant opportunity for growth, experience and learning
  • Unlimited bonus earning potential

Job title

Job type

Part Time

Experience level

Senior

Salary

Not specified

Degree requirement

Professional Certificate

Tech skills

Assembly

Location requirements

OnsiteRed DeerCanada

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