People are at the centre of everything we do.
That’s why we approach every client with attention to our core values of inclusivity, collaboration, innovation, care, and integrity.
Springboard builds stronger communities by helping at-risk and vulnerable youth and adults through critical transitions in their lives with a focus on community justice, employment and developmental disability services.
Springboard supports the people we serve with their goals to develop skills and knowledge and connect them with needed community resources and supports.
This helps them feel more empowered to reach their personal goals.
We serve a diverse group of individuals, ranging from participants with developmental disabilities, individuals referred by the courts for diversion services to NEET youth and adults (Not in Education, Employment, or Training).

Springboard Services

Browse and apply for open jobs at Springboard Services.

learning-and-development

People are at the centre of everything we do.

That’s why we approach every client with attention to our core values of inclusivity, collaboration, innovation, care, and integrity.

Springboard builds stronger communities by helping at-risk and vulnerable youth and adults through critical transitions in their lives with a focus on community justice, employment and developmental disability services. Springboard supports the people we serve with their goals to develop skills and knowledge and connect them with needed community resources and supports.  This helps them feel more empowered to reach their personal goals. We serve a diverse group of individuals, ranging from participants with developmental disabilities, individuals referred by the courts for diversion services to NEET youth and adults (Not in Education, Employment, or Training).

• Build relationships and oversee multiple partnerships
• Respond to facilitator and partner agency needs
• Schedule and coordinate facilitator engagement and training activities
• Maintain resources and training evaluation materials
• Research best practices in adult and/or youth education, transformative learning, and participatory learning methods
• Prepare literature reviews for module development
• Oversee creation of learning materials aligned with HUB standards for modules, journals, and facilitator guides
• Advocate for and promote the HUB
• Respond to questions and communicate future HUB goals
• Create professional development opportunities for the HUB’s Community of Practice
• Compile feedback regarding HUB platform efficacy and improvements
• Collaborate with web developers, designers, and community outreach leads
• Plan and coordinate workflow and projects
• Handle confidential materials and matters according to organizational policies, procedures, and legal standards
• Facilitate Orientation and Discovery webinars, youth justice site-specific agency trainings, and facilitator onboarding and support

Learning & Training Coordinator, Community Learning HUB

Learning and Training Coordinator developing digital curricula and training programs for Springboard’s Community Learning HUB. Supporting facilitators, webinars, partnerships, and professional development across Canada.

general

• Conduct comprehensive client assessments using the Common Assessment Tool (CAT)
• Use motivational interviewing to identify barriers and create individualized Employment Action Plans
• Connect clients with stabilization resources and appropriate services
• Meet clients at least bi-weekly, prioritizing in-person meetings
• Coordinate tailored employment strategies with internal teams
• Support clients during employment activities such as interviews
• Facilitate resume writing, interview preparation, job search, workplace expectations, and skills development workshops and sessions
• Refer clients to community resources, certifications, and training programs
• Collaborate with Employer Engagement and Retention Specialists
• Follow up with clients and employers to support job retention and satisfaction
• Coordinate accommodations, conflict resolution, and additional supports
• Track retention metrics, feedback, satisfaction, Job Start, and retention KPIs
• Maintain accurate case notes and client records
• Prepare reports on client progress, job starts, and program outcomes
• Collect Proof of Employment documentation and share confidential success stories
• Plan, deliver, and evaluate accessible interactive workshops and group sessions
• Participate in ongoing training and comply with workplace policies and dress code
• Maintain on-camera presence during virtual meetings
• Attend required in-office and offsite activities, travel within the GTA, and work evenings or weekends as needed
• Perform additional tasks supporting organizational needs and program delivery

Career Specialist, Integrated Employment Services

Career Specialist supporting Toronto job seekers facing employment barriers through Springboard's Integrated Employment Services program. Assessing clients, delivering job-readiness workshops, and driving sustainable employment outcomes.

• The IES program provides tailored support for individuals facing barriers to employment, helping them achieve meaningful, long-term outcomes.
• The Employer Engagement Specialist works in a community-based setting with at risk, correctional or special needs clients as well as business owners, managers, employers and community partners to support the Employment programs in accordance with funder guidelines.
• The position encompasses the primary functions of employer engagement, marketing, managing stipend contracts, job matching, coaching and retention to provide clients with employment and community service experience through subsidized placements.
• The position also involves liaising and maintaining positive relationships with employers, community - based agencies and business associations.
• This role may be required to work flexible hours and in more than one location while assisting clients with employment/ service placement maintenance.

Employer Engagement Specialist, Integrated Employment Services

Employer Engagement Specialist facilitating employment opportunities for at-risk clients in Canada. Working collaboratively with employers and community partners to support job placement and retention strategies.

• Develop tailored employer engagement strategies to support hiring needs and promote inclusive practices.
• Advocate for diverse hiring practices to create opportunities for inclusion groups.
• Conduct regular employer outreach in-person, including site visits, to build partnerships and identify job opportunities.
• Maintain a detailed and updated job registry of current job openings and employer contacts.
• Advocate for job carving opportunities to create customized roles that align with clients’ specific skills and abilities.
• Align recruitment efforts with client goals, ensuring sustainable placements, and Job Starts for at least one year.
• Consistently meet KPI’s for Job Starts, and placements to ensure program success.
• Provide tailored support to clients by joining them for employment activities (interviews, etc.), as required.
• Collaborate with Career Specialists to match clients to suitable roles, ensuring alignment with client skills and employer needs.
• Collaborate with Retention Specialists to incorporate retention strategies during job development, ensuring employers are prepared to support clients post-placement.
• Oversee the onboarding process and provide ongoing support to ensure successful placements, and Job Starts.
• Conduct regular follow-ups with employers and clients to monitor progress and address challenges, focusing on long-term job maintenance.
• Facilitate direct referrals and maintain strong employer-client relationships.
• Plan and execute employer-focused events such as job fairs, workshops, networking sessions, etc.
• Plan and facilitate meet-and-greet events where employers can interact directly with job-ready clients to strengthen alignment.
• Actively engage with employers during events to enhance partnerships and job placement and employment opportunities.
• Track and report outcomes of events to assess effectiveness.
• Maintain up-to-date and accurate case notes of client and employer interactions, placements, and outcomes using case management systems, in compliance with funder and organizational standards.
• Ensure the allocated funding for placements is effectively utilized, consistently monitored, and gradually spent.
• Use mathematical and negotiation skills to manage and track contracts, claims, and expenditures.
• Compile reports to track metrics such as placement success rates, employer satisfaction, and retention outcomes.
• Define and track employer success metrics (e.g., increased retention rates for diverse hires), showcasing the benefits of inclusive hiring.
• Collect and manage employer claims, contracts, and Proof of Employment documentation.
• Stay informed about labour market trends, inclusive hiring practices, and employment legislation to refine engagement strategies.
• Use data analytics to improve placement and employment outcomes for inclusion groups and meet performance-based funding goals.
• Innovate recruitment strategies to address barriers for clients with complex needs.
• Create customized engagement plans for small and medium-sized businesses, addressing barriers to inclusive hiring (e.g., shared staffing models, subsidized accommodations, etc.).
• Participate in ongoing professional development in inclusive hiring practices, data-driven engagement strategies, employer-client relationship management, etc.
• Maintain professionalism and always adhere to workplace policies, ensuring focus and productivity in all environments.
• Adhere to the organization’s business casual dress code during work hours, whether onsite, online, or when working offsite.
• Maintain an on-camera presence during virtual meetings.
• Be available to work a hybrid model with at least two in-office days per week and additional onsite presence as required. In-person attendance is a mandatory requirement of the role and cannot be accommodated for remote work on these days.
• Travel within the GTA to attend employer site visits, trainings, networking events, community outreach activities, etc.
• Flexibility to work evenings and weekends when needed to support program goals or employer relationships.
• Replace work-from-home days with in-office or offsite attendance for employer networking, team collaboration, or other organizational needs.
• Perform additional tasks as required to support organizational needs, and program delivery.

Employer Engagement Specialist – Integrated Employment Services

Integration Employment Services role engaging employers and supporting clients for job placements and liaising with community partners to ensure job success in Canada.

2d-artist

• Support with sketching, drawing and designing art concepts for HUB program content
• Support with creating wireframes and prototype for HUB program content
• Support with designing web graphics such as online banners, images, product landing pages and other graphic needs.
• The successful applicant will gain experience in:
  - Digital design and illustration processes for e-learning module creation
  - Utilization of digital design tools such as photoshop, illustrator and Figma
  - Adapting illustrations and graphics to different artistic styles
  - Understanding and providing accurate design timelines for projects
  - Task management through working on multiple projects at the same time
  - Understanding digital production work flow through working with a diverse team of Designers, Developers, and Curriculum Writers
  - Skill development in understanding digital production work flow through working with a diverse team of Designers, Developers, and Curriculum Writers

Illustrator and Graphic Designer

Illustrator and Graphic Designer creating visual content for Springboard's Community Learning HUB. Collaborating with a team to develop digital illustrations, animations, and prototypes.

People are at the centre of everything we do. That’s why we approach every client with attention to our core values of inclusivity, collaboration, innovation, care, and integrity. Springboard builds stronger communities by helping at-risk and vulnerable youth and adults through critical transitions in their lives with a focus on community justice, employment and developmental disability services. Springboard supports the people we serve with their goals to develop skills and knowledge and connect them with needed community resources and supports. This helps them feel more empowered to reach their personal goals. We serve a diverse group of individuals, ranging from participants with developmental disabilities, individuals referred by the courts for diversion services to NEET youth and adults (Not in Education, Employment, or Training).

Springboard Services

About the company

Open jobs

5 jobs found

Learning & Training Coordinator, Community Learning HUB

Springboard Services

Career Specialist, Integrated Employment Services

Springboard Services

Employer Engagement Specialist, Integrated Employment Services

Springboard Services

Employer Engagement Specialist – Integrated Employment Services

Springboard Services

Illustrator and Graphic Designer

Springboard Services