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Employer Engagement Specialist – Integrated Employment Services
Posted 4 hours ago
About the role
- Integration Employment Services role engaging employers and supporting clients for job placements and liaising with community partners to ensure job success in Canada.
Responsibilities
- Develop tailored employer engagement strategies to support hiring needs and promote inclusive practices.
- Advocate for diverse hiring practices to create opportunities for inclusion groups.
- Conduct regular employer outreach in-person, including site visits, to build partnerships and identify job opportunities.
- Maintain a detailed and updated job registry of current job openings and employer contacts.
- Advocate for job carving opportunities to create customized roles that align with clients’ specific skills and abilities.
- Align recruitment efforts with client goals, ensuring sustainable placements, and Job Starts for at least one year.
- Consistently meet KPI’s for Job Starts, and placements to ensure program success.
- Provide tailored support to clients by joining them for employment activities (interviews, etc.), as required.
- Collaborate with Career Specialists to match clients to suitable roles, ensuring alignment with client skills and employer needs.
- Collaborate with Retention Specialists to incorporate retention strategies during job development, ensuring employers are prepared to support clients post-placement.
- Oversee the onboarding process and provide ongoing support to ensure successful placements, and Job Starts.
- Conduct regular follow-ups with employers and clients to monitor progress and address challenges, focusing on long-term job maintenance.
- Facilitate direct referrals and maintain strong employer-client relationships.
- Plan and execute employer-focused events such as job fairs, workshops, networking sessions, etc.
- Plan and facilitate meet-and-greet events where employers can interact directly with job-ready clients to strengthen alignment.
- Actively engage with employers during events to enhance partnerships and job placement and employment opportunities.
- Track and report outcomes of events to assess effectiveness.
- Maintain up-to-date and accurate case notes of client and employer interactions, placements, and outcomes using case management systems, in compliance with funder and organizational standards.
- Ensure the allocated funding for placements is effectively utilized, consistently monitored, and gradually spent.
- Use mathematical and negotiation skills to manage and track contracts, claims, and expenditures.
- Compile reports to track metrics such as placement success rates, employer satisfaction, and retention outcomes.
- Define and track employer success metrics (e.g., increased retention rates for diverse hires), showcasing the benefits of inclusive hiring.
- Collect and manage employer claims, contracts, and Proof of Employment documentation.
- Stay informed about labour market trends, inclusive hiring practices, and employment legislation to refine engagement strategies.
- Use data analytics to improve placement and employment outcomes for inclusion groups and meet performance-based funding goals.
- Innovate recruitment strategies to address barriers for clients with complex needs.
- Create customized engagement plans for small and medium-sized businesses, addressing barriers to inclusive hiring (e.g., shared staffing models, subsidized accommodations, etc.).
- Participate in ongoing professional development in inclusive hiring practices, data-driven engagement strategies, employer-client relationship management, etc.
- Maintain professionalism and always adhere to workplace policies, ensuring focus and productivity in all environments.
- Adhere to the organization’s business casual dress code during work hours, whether onsite, online, or when working offsite.
- Maintain an on-camera presence during virtual meetings.
- Be available to work a hybrid model with at least two in-office days per week and additional onsite presence as required. In-person attendance is a mandatory requirement of the role and cannot be accommodated for remote work on these days.
- Travel within the GTA to attend employer site visits, trainings, networking events, community outreach activities, etc.
- Flexibility to work evenings and weekends when needed to support program goals or employer relationships.
- Replace work-from-home days with in-office or offsite attendance for employer networking, team collaboration, or other organizational needs.
- Perform additional tasks as required to support organizational needs, and program delivery.
Requirements
- Post-secondary diploma/degree in marketing, business development, career development, or a related field.
- 2+ years in employer engagement, recruitment, or workforce development.
- Proven track record working with diverse client populations and building employer partnerships.
- Strong communication, mathematical skills, judgment, problem-solving, and relationship-building abilities.
- Advanced proficiency in MS Office, CRM systems, and digital tools.
- Experience with data analysis and reporting.
- Certification in Career Development, (e.g., CCDP) and/or Human Resources (preferred).
- Knowledge of local labour markets and workforce needs (preferred).
- Multilingual capabilities (e.g., French, Spanish, Mandarin, Arabic) (preferred).
- Valid driver’s license and access to reliable transportation for travel within the GTA (preferred).
- First Aid/CPR certification (preferred).
Benefits
- Be part of a **mission-driven**, inclusive organization that values people and impact.
- Comprehensive **benefits package** and **pension plan**.
- Access to **training**, mentorship, and career development opportunities.
- A dynamic team environment focused on learning, growth, and making a difference.
- Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.
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