About the role

Software Engineer at Canny improving core product and shipping high-quality features for customer feedback platform. Collaborating with a remote team while maintaining ownership and autonomy.

Responsibilities

Build and ship product features: Design, implement, and maintain product functionality end-to-end, from backend logic to frontend UI.
Fix bugs and improve reliability: Identify, debug, and resolve issues to keep the product stable and performant.
Improve UI/UX: Collaborate with product and design to refine user flows and make the product intuitive and delightful to use.
Own technical decisions: Contribute to architecture discussions, make pragmatic tradeoffs, and help keep our codebase clean and scalable.
Collaborate cross-functionally: Work closely with product, support, and GTM to understand customer needs and turn them into great product experiences.
Review and improve code: Participate in code reviews and continuously improve engineering standards and tooling.
Support production when needed: Help diagnose and resolve production issues, ensuring customers are unblocked quickly.
Ad-hoc engineering projects: Tackle technical initiatives that improve performance, scalability, developer experience, or internal systems.

Experience building and maintaining production web applications
Strong proficiency in modern JavaScript/TypeScript and React
Comfort working across the stack (frontend, backend, APIs, databases)
Experience writing clean, maintainable, and well-tested code
Strong written and verbal communication skills — you can explain technical concepts clearly
A proactive, ownership-driven mindset — you see problems and fix them
Ability to manage your time effectively and stay productive in a remote, async environment
Previous SaaS experience is a plus